Remote M365 Copilot & Agent Solutions Engineer

SHI; Atlanta (GA); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401(k)

Flexible spending

Job summary

SHI is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to be a customer-facing technical advisor for enterprise AI adoption. You will assess tenants, deploy Copilot and Agent 365, govern security, manage costs, and automate with PowerShell across SharePoint Online, OneDrive, Teams, Exchange Online and Defender integrations.

This role requires 5+ years of hands-on Microsoft 365 administration, plus strong governance and licensing knowledge.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Teams, Exchange Online, and Microsoft 365 Apps.
• Experience with Copilot readiness, deployment, governance, and cost management.
• PowerShell scripting experience for automation.
• Ability to translate technical findings into actionable runbooks.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Help customers evaluate and operationalize Microsoft 365 E7, including Microsoft 365 Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Outlook, and other Microsoft 365 Apps to identify oversharing, excessive permissions, unmanaged content, external access, ownerless sites, and related data-exposure risks.
• Analyze how Microsoft Graph, identity, permissions, content quality, and information architecture affect Copilot grounding, security, and response quality.
• Support Copilot Chat, Copilot Cowork, Cowork apps, Work IQ, Microsoft 365 Copilot Agent Builder, declarative agents, connectors, plugins, and related Copilot experiences.
• Help customers assess, onboard, configure, secure, govern, and operationalize Microsoft Agent 365.
• Support agent inventory, ownership, registration, monitoring, exception management, approvals, periodic reviews, ownership transfers, agent blocking and retirement.

Skills

Microsoft 365 admin

SharePoint Online

OneDrive

Teams

Exchange Online

PowerShell

Security governance

Cost governance

Tools

PowerShell

Job description

SHI is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to be a customer-facing technical advisor for enterprise AI adoption. You will assess tenants, deploy Copilot and Agent 365, govern security, manage costs, and automate with PowerShell across SharePoint Online, OneDrive, Teams, Exchange Online and Defender integrations.

This role requires 5+ years of hands-on Microsoft 365 administration, plus strong governance and licensing knowledge.