Microsoft 365 Copilot & Agent Solutions Engineer (Remote)

SHI; Madison (WI); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity commitment

Career growth

Health benefits

Remote work options

Job summary

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. You will assess readiness, configure Copilot and Agent 365, govern data security, and develop practical recommendations for enterprise-scale AI adoption.

The role emphasizes platform deployment, administration, security, governance, cost management, and lifecycle management across Copilot and related Microsoft 365 solutions. Strong customer-facing advisory skills are required.

Qualifications

• 5+ years of hands-on experience administering enterprise Microsoft 365 environments.
• Strong working knowledge of SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, Microsoft 365 Apps, and administration.
• Practical experience supporting Copilot readiness, deployment, governance, adoption, or expansion.
• Understanding of Microsoft Graph, identity, permissions, content, and how these affect Copilot grounding and security.
• Hands-on PowerShell scripting for Microsoft 365 administration and automation.

Responsibilities

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Microsoft 365 Copilot deployments, including prerequisite validation, licensing, feature enablement, administrative configuration, pilot planning, rollout support, and expansion.
• Help customers evaluate and operationalize Microsoft 365 E7, including Copilot, Agent Builder, and Agent 365.
• Review SharePoint Online, OneDrive, Teams, Exchange Online, Outlook, and other apps to identify oversharing and data exposure risks.
• Plan and govern Copilot Credit consumption across Copilot Cowork, Work IQ APIs, and Studio governance.

Skills

Microsoft 365 administration

Copilot readiness

PowerShell scripting

Security governance

Cost governance

Enterprise licensing

AI FinOps

Customer advisory

Job description

SHI International Corp. is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365. You will assess readiness, configure Copilot and Agent 365, govern data security, and develop practical recommendations for enterprise-scale AI adoption.

The role emphasizes platform deployment, administration, security, governance, cost management, and lifecycle management across Copilot and related Microsoft 365 solutions. Strong customer-facing advisory skills are required.