Solutions Engineer: Master Demos, ROI & Pilot Programs

Trustpilot, Inc.; Denver (CO); Hybrid; USD 65,000 - 77,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Job summary

Trustpilot, Inc. is seeking a Solutions Engineer to support New Business and Account Management, delivering technical demonstrations and validating product fit.

You will bridge technical features with customer requirements to drive commercial results, coordinating with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. The role emphasizes configuring standard solutions, managing pilots, and providing technical enablement across the sales cycle, all

Qualifications

• Proven experience in a technical customer-facing role (Sales Engineering, Technical Support, or Implementation).
• Ability to explain technical features to non-technical stakeholders.
• Experience managing multiple sales opportunities simultaneously.

Responsibilities

• Support Account Executives by uncovering customer needs and environments.
• Deliver tailored demos, articulate value, and ROI of Trustpilot’s platform.
• Configure and present standard solutions addressing customer pain points and goals.
• Lead pilot Proof-of-Concept programs to validate requirements and impact.
• Serve as a trusted technical advisor throughout the sales cycle.

Skills

Technical storytelling

Multi-opportunity management

Customer-facing technical depth

Fast-paced environment

Job description

Trustpilot, Inc. is seeking a Solutions Engineer to support New Business and Account Management, delivering technical demonstrations and validating product fit.

You will bridge technical features with customer requirements to drive commercial results, coordinating with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. The role emphasizes configuring standard solutions, managing pilots, and providing technical enablement across the sales cycle, all