Solutions Engineer - Identity & Verification Platform

Persona AI; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

medical

dental

vision

3% 401(k) contribution

unlimited PTO

quarterly mental health days

family planning benefits

professional development stipend

wellness benefits

private medical insurance

dental insurance

6% employer pension contribution

monthly wellness stipend

co-working stipend

Job summary

Persona is seeking a Solutions Engineer to be the technical advisor and implementation expert for our customers—designing, deploying, and scaling solutions that leverage Persona’s platform. You’ll sit at the intersection of product, engineering, and customer success, translating business needs into elegant technical outcomes that drive real-world impact.

This role combines hands‑on technical problem‑solving with strategic partnership.

Qualifications

• 3–7 years of experience in a technical, customer-facing role such as Solutions Engineer, Forward Deployed Engineer, Implementation Engineer, or Solutions Architect.
• Technical fluency across APIs, integrations, and web development concepts; scripting knowledge is a plus.
• Strong communication skills to articulate technical concepts to non-technical stakeholders.

Responsibilities

• Be the technical point of contact for a portfolio of customers advising on architecture, implementation, and optimization of Persona’s products.
• Own end-to-end delivery for technical solutions from discovery and design to deployment, QA, and post-launch success.
• Partner closely with your account team to retain and expand your customer portfolio, helping customers build their identity operations.

Skills

APIs & Integrations

Web development basics

Scripting

Communication skills

Project ownership

Job description

Persona is seeking a Solutions Engineer to be the technical advisor and implementation expert for our customers—designing, deploying, and scaling solutions that leverage Persona’s platform. You’ll sit at the intersection of product, engineering, and customer success, translating business needs into elegant technical outcomes that drive real-world impact.

This role combines hands‑on technical problem‑solving with strategic partnership.