Solutions Engineer: Identity Platform for Scale

Persona; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

3% 401(k) contribution

Unlimited PTO

Quarterly mental health days

Professional development stipend

Job summary

A digital identity solutions provider is searching for a Solutions Engineer in San Francisco. This position requires a blend of technical expertise in APIs and hands-on problem-solving. You will guide clients through deployment, optimizing use of Persona’s platform. The ideal candidate will possess strong communication skills and have a background in customer-facing technical roles. This is a full-time opportunity that includes comprehensive benefits to support employees' well-being and career growth.

Qualifications

• 3–7 years of experience in a technical, customer-facing role.
• Comfort operating in ambiguous environments.
• Willingness to travel up to 25% of the time for customer engagements.

Responsibilities

• Be the technical point of contact for customers.
• Own end-to-end delivery for technical solutions.
• Advise customers strategically on complex challenges.

Skills

Technical fluency across APIs

Strong communication skills

Project management

Problem-solving

Scripting (Python, SQL, Bash, Ruby)

Job description

A digital identity solutions provider is searching for a Solutions Engineer in San Francisco. This position requires a blend of technical expertise in APIs and hands-on problem-solving. You will guide clients through deployment, optimizing use of Persona’s platform. The ideal candidate will possess strong communication skills and have a background in customer-facing technical roles. This is a full-time opportunity that includes comprehensive benefits to support employees' well-being and career growth.