Hybrid Field Product Engineer: Own Customer Solutions

Persona AI; San Francisco (CA); Híbrido; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Persona is seeking a Field Product Engineer to directly impact customers by designing and delivering solutions using our identity platform. You will work closely with product and engineering to address complex business and technical challenges, while developing business acumen and customer-facing skills.

You’ll be part of a cohort with onboarding to Persona’s platform and will manage customer solutions from scoping through launch, collaborating with Sales, Post-Sales, Product and Engineering to

Formación

• Growth mindset with adaptability to ambiguity.
• Excellent verbal and written communication.
• Strong interpersonal skills for customer success.

Responsabilidades

• Partner directly with customers to understand goals, requirements, and constraints to design and implement solutions using Persona's platform.
• Own end-to-end delivery: solution design, configuration and integration, QA, deployment, iteration.
• Support implementations and optimization, helping launches and improving verification workflows and documentation.
• Collaborate with Product and Engineering to resolve blockers and provide actionable feedback.

Conocimientos

Growth mindset

Verbal communication

Written communication

Interpersonal skills

Curiosity

Empathy

Educación

Bachelor's degree in a technical discipline

Descripción del empleo

Persona is seeking a Field Product Engineer to directly impact customers by designing and delivering solutions using our identity platform. You will work closely with product and engineering to address complex business and technical challenges, while developing business acumen and customer-facing skills.

You’ll be part of a cohort with onboarding to Persona’s platform and will manage customer solutions from scoping through launch, collaborating with Sales, Post-Sales, Product and Engineering to