Solutions Engineer, Florida (Enterprise)

cribl; United States; Remote; USD 206,000 - 250,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Paid holidays

Fertility benefit

401(k)

Equity

Job summary

Hidden Jobs is seeking a remote-first Solutions Engineer to support the enterprise segment through the technical sales cycle for a telemetry platform built for the AI era. The role combines pre-sales demonstrations, proof-of-concept work, and enablement content creation, with a home base in Florida and travel up to 30% to customer sites and events.

The candidate should have hands-on experience with logs, metrics, IT operations, and security data, plus a background in sales engineering or

Qualifications

• Hands-on experience with logs, metrics, IT operations, and security data.

Responsibilities

• Partner with account teams to articulate platform value during initial sales conversations and discovery calls.
• Deliver product demonstrations and respond to technical questions from prospective customers.
• Guide customers through proof-of-concept engagements, validating fit for real-world telemetry use cases.
• Capture compelling customer use cases by authoring blog posts and contributing to product documentation.
• Travel up to roughly 30% to support customer-facing activities and field engagements.
• Collaborate asynchronously across time zones as part of a remote-first delivery model.

Skills

Logs & metrics

IT operations

Security data

Sales engineering experience

Job description

Role overview

A remote-first Solutions Engineer position focused on the enterprise segment, supporting prospective customers through the technical sales cycle for a telemetry platform built for the AI era. The role blends pre-sales demonstrations, proof-of-concept work, and enablement content creation, with a home base in Florida and openness to North Carolina candidates willing to travel. Up to 30% travel is expected, along with occasional work outside standard hours to collaborate across time zones.

Responsibilities

• Partner with account teams to articulate platform value during initial sales conversations and discovery calls.
• Deliver product demonstrations and respond to technical questions from prospective customers.
• Guide customers through proof-of-concept engagements, validating fit for real-world telemetry use cases.
• Capture compelling customer use cases by authoring blog posts and contributing to product documentation.
• Travel up to roughly 30% to support customer-facing activities and field engagements.
• Collaborate asynchronously across time zones as part of a remote-first delivery model.

Requirements

• Hands-on experience with logs, metrics, IT operations, and security data.
• Prior background in sales engineering, professional services, or technical support.
• Comfort exploring the product independently and providing structured feedback to product teams.
• Residence in Florida (or North Carolina with willingness to travel).
• Demonstrated success working remotely and self-managing priorities.

Nice to have

• Ability to translate complex technical concepts into clear narratives for mixed technical and business audiences.

Benefits and work setup

• Base salary range of $205,600 to $250,000 USD, with geographic and experience-based variation.
• Eligibility for incentive compensation tied to sales-adjacent performance, plus participation in a corporate bonus program.
• Benefits package including medical, dental, and vision coverage, short-term disability and life insurance, paid holidays and time off, a fertility treatment benefit, 401(k), and equity.
• Remote-first work environment with flexibility around time-zone collaboration.