Solutions Engineer: End-to-End Implementations & Success

FrontrowMD; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Commission

Benefits

Equity stake

Job summary

FrontrowMD is hiring a full-time Solutions Engineer to scale onboarding for DTC health brands. You will own the end-to-end implementation, work directly with brand partners, and guide them through setup, debugging, and deployment of our Clinician badges and AI tools.

You will collaborate with Customer Success and Product teams to optimize the clinician badges display, manage ongoing relationships, and help drive product strategy. This is a hands-on role in a fast-moving startup.

Qualifications

• 3+ years of CSS/HTML experience
• Strong Shopify knowledge and frontend skills
• Experience with web APIs and multi-page apps

Responsibilities

• Lead end-to-end solution implementation, including technical setup, brand communications, call coordination, debugging and QA
• Implement live setups with DTC brands (Shopify)
• Collaborate with Customer Success and Product teams to ensure badges appear correctly
• Provide ongoing account management after implementation as trusted advisor
• Gather customer feedback and relay insights to product/engineering for roadmap planning
• Participate in hiring, onboarding and mentoring future CS team members

Skills

CSS

HTML

Shopify

NextJS

Ruby on Rails

Job description

FrontrowMD is hiring a full-time Solutions Engineer to scale onboarding for DTC health brands. You will own the end-to-end implementation, work directly with brand partners, and guide them through setup, debugging, and deployment of our Clinician badges and AI tools.

You will collaborate with Customer Success and Product teams to optimize the clinician badges display, manage ongoing relationships, and help drive product strategy. This is a hands-on role in a fast-moving startup.