Customer Success Engineer – Onboarding & Platform Adoption

Med Clinic X; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Med Clinic X in Austin, Texas seeks a Customer Success Engineer at an entry level to guide healthcare clients through technical onboarding, platform adoption, and ongoing success. You will troubleshoot issues, collect feedback, and collaborate with product and support teams to improve user experience in a fast-paced health-tech environment.

This full-time role offers hands-on learning, direct impact on client outcomes, and opportunities for career growth within a growing medical technology

Responsibilities

• Support healthcare clients through technical onboarding, platform adoption, troubleshooting, and ongoing success.

Job description

Med Clinic X in Austin, Texas seeks a Customer Success Engineer at an entry level to guide healthcare clients through technical onboarding, platform adoption, and ongoing success. You will troubleshoot issues, collect feedback, and collaborate with product and support teams to improve user experience in a fast-paced health-tech environment.

This full-time role offers hands-on learning, direct impact on client outcomes, and opportunities for career growth within a growing medical technology