Solutions Engineer — Customer Success & Data Solutions (Hybrid)

Wpp Group; New York (NY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

WPP is seeking a Solutions Engineer in New York to partner with Sales, Product and Engineering in delivering customized data-driven customer solutions. The role requires translating complex cloud, data, and MarTech concepts into practical client outcomes and leading cross-functional teams to ensure successful deployment and adoption.

The ideal candidate will bring deep expertise in AdTech/MarTech, cloud platforms, data workflows, and a track record of influencing senior stakeholders while

Qualifications

• Expert knowledge of Customer Success functions and associated departmental operational excellence.
• Strong knowledge of sales and post-sales customer engagement practices.
• Analytical mindset with the ability to solve complex business and technical challenges.
• Process-oriented approach with a focus on scalability, efficiency, and continuous improvement.
• Ability to function and succeed in fast-paced and high-pressure environments.
• Strong persuasion, consensus-building, and negotiation skills.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to establish credibility, build trust, and collaborate effectively across teams and functions.
• Strong understanding of key revenue drivers and commercial business objectives.
• Empathy for customers and a strong commitment to quality and customer outcomes.
• High-level understanding of AdTech/MarTech and data collaboration technologies.
• Experience working on cloud-based data platforms (AWS, GCP, Snowflake) and data workflows across cloud environments.

Responsibilities

• Collaborate with sales and product management teams to understand customer requirements and business objectives.
• Design customized technical solutions that meet customer needs and align with company capabilities and product offerings.
• Develop solution architectures, diagrams, and technical documentation to communicate design specifications.
• Configure, customize, and deploy technical solutions leveraging company products, APIs, and third-party integrations.
• Conduct solution demonstrations, proof-of-concepts, and pilot projects to showcase functionality.

Skills

Customer success

Analytical mindset

Cross-functional collaboration

Stakeholder management

Sales & post-sales engagement

Cloud data platforms

Tools

AWS

GCP

Snowflake

Job description

WPP is seeking a Solutions Engineer in New York to partner with Sales, Product and Engineering in delivering customized data-driven customer solutions. The role requires translating complex cloud, data, and MarTech concepts into practical client outcomes and leading cross-functional teams to ensure successful deployment and adoption.

The ideal candidate will bring deep expertise in AdTech/MarTech, cloud platforms, data workflows, and a track record of influencing senior stakeholders while