Data-Driven Client Success Strategist — NY Growth

Piroteknica PTY Ltd; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Modern office in NY

Fast-track career growth

Data-driven culture

Job summary

Piroteknica PTY Ltd in New York is seeking a data-driven Client Success Strategist to analyze client health, optimize the customer journey, and scale operations with growth. You will partner with product and client teams to advocate for features that drive satisfaction and lead strategic reviews with key accounts.

The role emphasizes analytical rigor, strong organizational skills, and the ability to manage multiple high-priority projects in a fast-paced environment.

Qualifications

• Experience in Operations, Customer Success, or Strategy Consulting.
• Strong analytical skills and data-driven decision making.
• Excellent organization and ability to manage multiple high-priority projects.
• Based in or willing to work from New York office.

Responsibilities

• Analyze customer data to identify patterns, risks, and opportunities for expansion.
• Develop and refine operational playbooks for the Client Success team.
• Partner with the Product team to advocate for features that drive client satisfaction.
• Lead high-level strategic reviews with key accounts to ensure long-term alignment.

Skills

Operations experience

Customer Success

Strategy Consulting

Data analysis

Project management

Location: New York

Job description

Piroteknica PTY Ltd in New York is seeking a data-driven Client Success Strategist to analyze client health, optimize the customer journey, and scale operations with growth. You will partner with product and client teams to advocate for features that drive satisfaction and lead strategic reviews with key accounts.

The role emphasizes analytical rigor, strong organizational skills, and the ability to manage multiple high-priority projects in a fast-paced environment.