Solutions Engineer: Crafting impactful tech solutions

EDMO; Lehi (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Equity

Flexible time off

Benefits

Job summary

EDMO in Lehi, Utah, is seeking a Solutions Engineer to facilitate customer success through pre-sales support, onboarding, and technical demonstrations. Key responsibilities include running product demos, troubleshooting issues, and assisting with integrations. The ideal candidate will have 2–4 years of experience in customer-facing technical roles, particularly in SaaS, and familiarity with CRMs or student information systems. EDMO offers a collaborative environment with competitive rewards, including salary and benefits.

Qualifications

• 2–4 years in Solutions Engineering, Implementation, Customer Success, or similar roles.
• Experience with running demos and working with non-technical stakeholders.
• Familiarity with REST APIs/webhooks.

Responsibilities

• Run product demos and technical walkthroughs for customers.
• Lead onboarding activities including account configuration.
• Troubleshoot customer issues and coordinate fixes.

Skills

Customer-centric mindset

Clear communication

Problem-solving

Attention to detail

Tools

Salesforce

Slate

Ellucian

Job description

EDMO in Lehi, Utah, is seeking a Solutions Engineer to facilitate customer success through pre-sales support, onboarding, and technical demonstrations. Key responsibilities include running product demos, troubleshooting issues, and assisting with integrations. The ideal candidate will have 2–4 years of experience in customer-facing technical roles, particularly in SaaS, and familiarity with CRMs or student information systems. EDMO offers a collaborative environment with competitive rewards, including salary and benefits.