Solutions Engineer: Pre-Sales & Customer Onboarding

ReFibuy, Inc.; Raleigh (NC); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Collaborative team environment

Direct impact on product direction

Competitive compensation and benefits package

Job summary

A tech-driven e-commerce firm is looking for a Solutions Engineer in Raleigh, NC. This role involves collaborating with sales, leading customer onboarding, and influencing product strategy based on customer feedback. Candidates should have over 3 years in Solutions Engineering and demonstrate strong communication and problem-solving skills. The company offers a competitive compensation package in a collaborative environment where direct impact on product direction is valued.

Qualifications

• 3+ years of experience in a Solutions Engineering, Sales Engineering, or Technical Consulting role.
• Proven track record supporting B2B software sales, pre-sales, and/or client success.
• Strong technical aptitude with ability to learn complex software platforms.

Responsibilities

• Collaborate with the sales team to evaluate prospect needs.
• Lead technical onboarding for new customers.
• Gather customer feedback to influence product roadmap.

Skills

Sales Engineering

Technical Consulting

Excellent Communication Skills

Problem-Solving Abilities

Project Management

Education

Bachelor's degree in Computer Science, Engineering, Business, or related field

Job description

A tech-driven e-commerce firm is looking for a Solutions Engineer in Raleigh, NC. This role involves collaborating with sales, leading customer onboarding, and influencing product strategy based on customer feedback. Candidates should have over 3 years in Solutions Engineering and demonstrate strong communication and problem-solving skills. The company offers a competitive compensation package in a collaborative environment where direct impact on product direction is valued.