Lead Solutions Engineer - Enterprise Pre-Sales & Demos
Freshworks
14 days+
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Benefits offered by this job
Job summary
A leading software company is seeking a Lead Solution Engineer for their Boston office. In this customer-facing role, you will collaborate with Sales and Product teams to design technical solutions for complex systems while delivering impactful demonstrations. Successful candidates will possess experience in a technical pre-sales role, exceptional communication skills, and hands-on experience with REST APIs and scripting languages. The position offers competitive compensation and a dynamic work environment.
Qualifications
- Proven experience in a technical pre-sales role.
- Exceptional communication and presentation skills.
- Hands-on experience with REST APIs and competency in a scripting language.
Responsibilities
- Support the FireHydrant product, partnering with technical customers.
- Work closely with Sales, Product, Engineering, and Customer Success teams.
- Translate complex technical concepts into clear business value.
Skills
Technical pre-sales experience
Exceptional communication and presentation skills
Hands-on experience with REST APIs
Competency in scripting languages (Python, JavaScript, Bash)
Familiarity with observability platforms
Strong collaboration skills
Ability to articulate business impact of solutions
Eagerness to master new technologies
Adaptability in dynamic environment
Tools
Terraform
CI/CD tooling
Monitoring and alerting solutions
Job description
A leading software company is seeking a Lead Solution Engineer for their Boston office. In this customer-facing role, you will collaborate with Sales and Product teams to design technical solutions for complex systems while delivering impactful demonstrations. Successful candidates will possess experience in a technical pre-sales role, exceptional communication skills, and hands-on experience with REST APIs and scripting languages. The position offers competitive compensation and a dynamic work environment.
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