Lead Solutions Engineer - Enterprise Pre-Sales & Demos

Freshworks; Boston (MA); On-site; USD 135,000 - 195,000; Full time

Benefits offered by this job

Dental, medical, and vision insurance

Flexible PTO

Commuter benefits

Equity and ESPP

Wellness benefits

Adoption and parental leave benefits

Job summary

A leading software company is seeking a Lead Solution Engineer for their Boston office. In this customer-facing role, you will collaborate with Sales and Product teams to design technical solutions for complex systems while delivering impactful demonstrations. Successful candidates will possess experience in a technical pre-sales role, exceptional communication skills, and hands-on experience with REST APIs and scripting languages. The position offers competitive compensation and a dynamic work environment.

Qualifications

• Proven experience in a technical pre-sales role.
• Exceptional communication and presentation skills.
• Hands-on experience with REST APIs and competency in a scripting language.

Responsibilities

• Support the FireHydrant product, partnering with technical customers.
• Work closely with Sales, Product, Engineering, and Customer Success teams.
• Translate complex technical concepts into clear business value.

Skills

Technical pre-sales experience

Exceptional communication and presentation skills

Hands-on experience with REST APIs

Competency in scripting languages (Python, JavaScript, Bash)

Familiarity with observability platforms

Strong collaboration skills

Ability to articulate business impact of solutions

Eagerness to master new technologies

Adaptability in dynamic environment

Tools

Terraform

CI/CD tooling

Monitoring and alerting solutions

Job description

A leading software company is seeking a Lead Solution Engineer for their Boston office. In this customer-facing role, you will collaborate with Sales and Product teams to design technical solutions for complex systems while delivering impactful demonstrations. Successful candidates will possess experience in a technical pre-sales role, exceptional communication skills, and hands-on experience with REST APIs and scripting languages. The position offers competitive compensation and a dynamic work environment.