Solutions Engineer

RedTech Recruitment

New York (NY)

Hybrid

USD 70,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Professional development opportunities

Inclusive and accessible recruitment process

Job summary

A leading software company in Manhattan is seeking a Solutions Engineer to support technical aspects of pre-sales and onboarding. The role offers a dynamic career in a fast-growing organization with opportunities for advancement. Ideal candidates are communicative problem-solvers with a passion for technology and customer engagement.

Qualifications

Experience as a Solutions Engineer in a SaaS environment is ideal.
Minimum 3.5 GPA from a reputable university required.
Passion for technology with a capability to learn quickly.

Responsibilities

Evaluate customer use cases and provide tailored guidance.
Develop and maintain comprehensive customer-facing API documentation.
Act as a technical authority, assisting the sales team in demonstrations.

Skills

Communication skills

Programming ability

Customer-facing experience

Education

Bachelor's degree in STEM or related discipline

Job description

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This range is provided by RedTech Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

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Co-Founder of RedTech - helping top STEM talent find the best roles in Tech, Science and Engineering

Solutions Engineer

A unique opportunity for a Solutions Engineer has arisen within a software house based in New York, to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, successful software company where progression opportunities are in abundance. This role ideally suits someone who is keen to work in a highly communicative career within the tech space, or a Solution Engineering professional who is looking to continue their career.

Location – Manhattan, US – 3 days in office, 2 days remote

Salary – $70,000 - $75,000 basic + bonus per annum + benefits

Requirements for Solutions Engineer:

Ideally, you will have experience working as a Solutions Engineer for a SaaS company, however, those with a combination of brilliant communication skills and programming ability are encouraged to apply.
A minimum of a 3.5 GPA bachelors from an internationally renowned University in a STEM or Law or related discipline
Exhibits exceptional communication and presentation skills, whether in-person or remote
Shows a keen interest in comprehending customer challenges
Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.
If joining as a Graduate you should have completed internships, summer roles in customer-facing tech positions

Responsibilities for Solutions Engineer:

Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
Work closely with internal sales and support teams to deliver seamless technical integration experiences.
Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation

What the role offers:

The chance to work in a varied and technically challenging role
A fast-growing company with a wealth of progression opportunities available
Joining a company who are well versed in hiring and training

Applications:

If you would like to apply for this unique Solutions Engineer role, please send your CV to the relevant link!

We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing applications@redtech-recruit.com (if this email address has been removed by the job-board, full contact details are readily available on our website).

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RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities.

We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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