Inside Sales Pro: Grow Long-Tail Accounts

80/20; Columbia City (IN); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

80/20 is seeking an Inside Sales Representative to drive growth across designated long-tail customers. This role focuses on inbound selling, lead response, and qualification, with responsibility for advancing opportunities and expanding existing accounts.

You will work with Sales Support on quotes, orders, and fulfillment while maintaining accurate Salesforce records. You will qualify needs, coordinate appropriate next steps, and partner with various teams to ensure a strong customer experience

Formación

• 2+ years of inside sales or related commercial experience.
• Ability to understand customer needs and move opportunities toward a decision.
• Strong verbal and written communication and time management skills.

Responsabilidades

• Own and grow designated long-tail customer relationships through responsive, proactive, and efficient inside-sales coverage.
• Respond quickly to inbound leads and customer inquiries and establish a strong first commercial experience with 80/20
• Qualify leads and opportunities by understanding customer needs, application, potential, buying process, timing, route-to-market considerations, and required resources.
• Route qualified opportunities to the commercial resource best positioned to serve the customer, including Territory Sales, Strategic Accounts, Channel Sales, Business Development, distribution, e-commerce, or other approved coverage motions.
• Retain and expand assigned customers by identifying new contacts, applications, projects, and product opportunities.
• Create and advance qualified opportunities through the sales process and maintain clear next steps and follow-up.
• Conduct discovery, recommend appropriate commercial next steps, communicate 80/20 value, and coordinate technical support when customer needs require deeper design or application expertise.
• Prepare or coordinate proposals, quotes, presentations, and other sales materials needed to advance opportunities, using Sales Support for repeatable administrative execution wherever practical.
• Serve as the primary commercial contact for assigned customers and coordinate timely resolution of issues with Customer Service, Sales Support, Design Services, Operations, or other resources.
• Support Strategic Account Managers and Territory Sales Managers on designated lower-touch ship-to locations or opportunities when assigned.
• Maintain accurate account, contact, lead, opportunity, activity, pipeline, and forecast information in Salesforce.
• Follow established segmentation, lead-management, routing, pricing, and commercial rules of engagement.
• Use sales and customer data to prioritize time toward accounts and opportunities with the greatest potential.
• Collaborate closely with Sales Support to protect selling capacity and ensure clean handoffs of quote, order, account-setup, and fulfillment administration.
• Contribute customer and market insights that improve commercial execution, lead quality, and customer experience.

Conocimientos

Relationship building

Lead qualification

CRM experience

Communication

Time management

Product knowledge

Multitasking

Independent work

Educación

High school diploma or GED

Associate’s or bachelor’s degree in related field

Herramientas

Salesforce

MS Office

CRM software

Descripción del empleo

80/20 is seeking an Inside Sales Representative to drive growth across designated long-tail customers. This role focuses on inbound selling, lead response, and qualification, with responsibility for advancing opportunities and expanding existing accounts.

You will work with Sales Support on quotes, orders, and fulfillment while maintaining accurate Salesforce records. You will qualify needs, coordinate appropriate next steps, and partner with various teams to ensure a strong customer experience