Solutions Consulting Lead – Pre-Sales & Scoping

Haven; United States; On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Stock options

Bonus and incentive compensation

Parental leave

Wellness stipend

Job summary

FourKites is seeking a Services Consulting Specialist to bridge Sales and Professional Services, guiding scoping, risk assessment, and requirements gathering for successful implementations across the supply chain ecosystem.

You will lead cross-functional workshops, finalize scoping documents, and enable a smooth handoff from Sales to Implementation while driving high-value services for enterprise customers.

Qualifications

• 5+ years of experience in an Implementation or Services Sales support role, preferably within a SaaS software organization.
• 7+ years of customer-facing experience, including enterprise clients, in the supply chain space.
• Experience assessing data readiness across multi-modal supply chain environments and diagnosing integration gaps prior to implementation.
• Ability to operate with agility in a fast-paced environment, managing and prioritizing multiple tasks simultaneously.
• Deep knowledge of the FourKites Implementation Methodology and the full FourKites product suite.

Responsibilities

• Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites’ delivery model.
• Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites.
• Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward.
• Support Sales on RFP responses related to implementation and operations activities.
• Provide strategic guidance on pilot programs during the pre-sales cycle.

Skills

Implementation experience

Customer facing

Cross-functional collaboration

Analytical skills

Communication skills

Education

Bachelor’s or Master’s degree in Business, Computer Science, or a related field

Job description

FourKites is seeking a Services Consulting Specialist to bridge Sales and Professional Services, guiding scoping, risk assessment, and requirements gathering for successful implementations across the supply chain ecosystem.

You will lead cross-functional workshops, finalize scoping documents, and enable a smooth handoff from Sales to Implementation while driving high-value services for enterprise customers.