Solutions Architect: Hyperscale Data Center Solutions

Corning Incorporated; Charlotte (NC); On-site; USD 83,000 - 114,000; Full time

Benefits offered by this job

Company bonuses

Pension plan

401(k) matching

Health and well-being benefits

Paid time off

EAP

Job summary

Corning Incorporated in Charlotte, NC, is seeking an Engineering Services resource to collaborate with COC and advance innovative solutions for hyperscale data center customers. You will gather customer requirements, support concept development with AIR and Market Development teams, and coordinate prototypes with Corning Technology.

You will translate complex technical details into clear communications, train customers and installers, and ensure alignment with manufacturing capabilities and

Qualifications

• BS in Engineering Related Studies (Mechanical, Electrical, Chemical, Optics).
• 1+ years of telecommunications, data center, or related industry experience.
• Ability to translate complex technical information into clear customer-facing and internal communications.
• Fluent English language skills, both spoken and written.
• Willingness to travel up to 25%.

Responsibilities

• Support Engineering Services solution development for strategic HSDC customers. Understand customer innovation priorities and align solutions to customer needs.
• Support HSDC leaders, PMO managers, Market Development, and other stakeholders to help meet innovation needs.
• Engage customers and internal stakeholders to understand issues, document requirements, identify opportunities, and align solutions with manufacturing capabilities.
• Document customer use cases and support Technology during design and development.
• Provide technical input to support IP/patent development with Technology. Identify installation failure modes for new products and help develop mitigation plans or training materials.
• Train customer engineers, design firms, and installers on new products, solutions, and installation methods.
• Establish procedures for handling, installation, and testing of innovation products.
• Support field trials for new product initiatives. Identify new innovation use cases during field activities. Provide design input for software configurators and other design tools.
• Align manufacturing capabilities with customer requirements.
• Support PLM with part number creation and order process documentation.
• Deliver internal training and knowledge sharing for assigned innovation projects.
• Collect and present installation data from trials and deployments to support value propositions.
• Assist Marketing and Sales with case studies and collateral for new innovations.

Skills

Telecom industry experience

Customer communication

Fiber optic knowledge

Color vision

Driver's license

Travel up to 25%

English fluency

Problem solving

Education

BS in Engineering Related Studies (Mechanical, Electrical, Chemical, Optics)

Tools

Microsoft Office Suite

Job description

Corning Incorporated in Charlotte, NC, is seeking an Engineering Services resource to collaborate with COC and advance innovative solutions for hyperscale data center customers. You will gather customer requirements, support concept development with AIR and Market Development teams, and coordinate prototypes with Corning Technology.

You will translate complex technical details into clear communications, train customers and installers, and ensure alignment with manufacturing capabilities and