Solutions Architect - Healthcare Ed Tech (Client-Focused)

Education Management Solutions Dba EMS; Chesterbrook (PA); On-site; USD 110,000 - 160,000; Full time

Job summary

Education Management Solutions Dba EMS in Chesterbrook, Pennsylvania invites a Solutions Architect to guide technical discovery, translate customer needs into scalable EMS solutions, and collaborate with Sales and Engineering to position offerings effectively.

You will engage clients, own the technical narrative with compelling presentations, and work cross-functionally to ensure feasibility, documentation, and smooth handoff from sale to delivery while traveling up to 40% as required.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• Experience in solutions engineering, systems design, or technical pre-sales.
• Ability to translate complex technical concepts into client-friendly language.
• Excellent communication, presentation, and relationship-building skills.
• Experience with RFPs, technical documentation, and customer requirements.
• Proficiency with MS Office and general business tools.
• Willingness to travel 20–40%.

Responsibilities

• Design solutions: Lead technical discovery and translate customer requirements into scalable EMS solutions.
• Support sales efforts: Partner with Sales to position EMS products and services through technical expertise.
• Engage clients: Build strong relationships with customers to understand their needs and guide solution development.
• Own the technical narrative: Develop and deliver compelling technical presentations, demos, and proposals.
• Drive clarity: Review customer specifications, drawings, and requirements to create detailed Statements of Work.
• Collaborate cross-functionally: Work closely with Engineering, Product, and Client Support teams to ensure solution feasibility and success.
• Respond to RFPs: Lead responses to functional and technical requirements in RFPs/RFIs.
• Support deal execution: Assist with proposal development, pricing strategy, and contract alignment.
• Develop technical proposals and bid responses aligned with customer needs.
• Ensure all proposed solutions meet customer and company requirements.
• Provide input on solution pricing to support margin and growth goals.
• Support customer discussions, presentations, and technical validations.
• Create and maintain documentation for solution design, scope, and implementation.
• Partner with internal teams to ensure smooth transition from sale to delivery.
• Assist with vendor coordination and product/service sourcing as needed.

Skills

Technical pre-sales

Client communication

Presentation skills

Requirements gathering

MS Office proficiency

Education

Bachelor's degree in a technical field

Tools

MS Office

Job description

Education Management Solutions Dba EMS in Chesterbrook, Pennsylvania invites a Solutions Architect to guide technical discovery, translate customer needs into scalable EMS solutions, and collaborate with Sales and Engineering to position offerings effectively.

You will engage clients, own the technical narrative with compelling presentations, and work cross-functionally to ensure feasibility, documentation, and smooth handoff from sale to delivery while traveling up to 40% as required.