Solutions Architect

SCP Health; Lafayette (LA); Presencial; USD 87.000 - 128.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

401(k) plan with company match

Paid time off and holidays

Descripción de la vacante

SCP Health is seeking a seasoned Design-focused Analyst to turn business needs into scalable Salesforce-centric solutions. You will work closely with Product Management, Engineering, and Security to ensure designs align with platform standards and across QGenda, Workday, and MuleSoft integrations.

Responsibilities include creating architecture artifacts, validating data flows, and supporting go-live with a strong emphasis on reducing cross-system risk and technical debt.

Formación

• 6-8 years in business analysis or solution design across multiple systems.
• Hands-on Salesforce implementations or enhancements experience.
• Experience with integrated enterprise systems (QGenda, Workday) and cross-system design.
• Competency in querying data with SOQL/SQL.
• Proficiency with diagramming/design tools (Lucidchart, Visio).
• Familiarity with Jira and Confluence; AI-assisted analysis is a plus.

Responsabilidades

• Translate business needs into solution concepts and functional designs for Salesforce-integrations.
• Develop user stories, acceptance criteria, and technical spikes in collaboration with Engineering.
• Align requirements with architecture standards and advise on trade-offs.
• Produce architecture/data-flow diagrams, wireframes, and design artifacts.
• Lead design governance through submission to Design Authority and EARB.
• Guide engineering on feasibility and build constraints; ensure design-to-build fidelity.
• Support backlog refinement and design-level test scenarios; manage dependencies and risks in design.

Conocimientos

Salesforce

SOQL/SQL

Data modeling

Jira/Confluence

Herramientas

Lucidchart

Visio

MuleSoft

Jira

Confluence

QGenda

Workday

Descripción del empleo

At SCP Health, what you do mattersAs part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.Why you will love working here:- Strong track record of providing excellent work/life balance.- Comprehensive benefits package and competitive compensation.- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.Key ResponsibilitiesFunctional Solution DesignTurn business needs and requirements into solution concepts and functional designs centered on Salesforce, accounting for how QGenda, Workday, and integrations interactDevelop user stories, acceptance criteria, and technical spikes from product epics, partnering with Engineering so work is ready to buildPartner with Product Management to ensure requirements align with architecture best practices and platform standards; recommend alternatives when a request introduces unnecessary customization, technical debt, or cross-system riskEvaluate design options and recommend a path, making trade-offs clear (cost, effort, scale, risk, time to market)Ensure solutions align across workstreams and with SCP’s platform direction and architecture standardsProduce solution artifacts, including architecture and data flow diagrams, sequence diagrams, and process-to-system maps, using tools such as Lucidchart, plus wireframes or UI mockups where neededSystem & Integration AnalysisQuery systems and validate data to understand how solutions actually behaveReview integration behavior between Salesforce, QGenda, Workday, and MuleSoft, and interpret findings with Engineering and Technical Architects to confirm design intentLead root-cause analysis for design and integration issues, and feed what you learn back into future designsDocument data mappings, source-of-truth decisions, and integration requirements in design artifactsIdentify data and integration needs early in discovery, not after buildDesign GovernancePrepare complete design submissions and present them to the Design Authority and EARBRecord key design decisions in decision recordsApply established platform standards (naming conventions, data model patterns, access controls, development practices) in every designPartner with security, compliance, and SOX stakeholders so solutions meet control requirementsEngineering PartnershipHand off designs to the Senior Developers serving in the Technical Architect role, and resolve feasibility and build constraints with themStay engaged through build to make sure what gets built matches the design, and approve any design changesGive Product Management feasibility, effort, and dependency input to support prioritizationDelivery SupportTake part in backlog refinement as the design voice, making sure stories are ready to build from a design standpointWork with QA to define design-level test scenarios, including integration and end-to-end flowsTrack design dependencies and risks across cross-functional initiativesDrive defect resolution when the root cause is in the design or an integrationContinuous ImprovementStay current on Salesforce, QGenda, and Workday releases and their impact on SCP solutionsIdentify opportunities to improve the platform, automate, and simplifyUse AI assistants and agentic tools (e.g., Microsoft Copilot, Salesforce Agentforce/Einstein) to draft stories and documentation and to speed analysis, data validation, and exploration of design options, while staying accountable for accuracy and design decisionsQualificationsExperience6-8 years in business analysis, solution design, or systems analysis, including solution design across more than one systemHands-on experience with Salesforce implementations or enhancementsExperience with integrated enterprise systems; QGenda, Workday, or similar is a strong plusExperience in Agile delivery teamsBackground in healthcare or another regulated environment preferredTechnical & Platform SkillsDeep understanding of the Salesforce platform: data model, security model, standard and custom objects, flows, automation; familiarity with Salesforce Health Cloud is a plusWorking knowledge of how QGenda and Workday operate and how they integrate with Salesforce and each other, to inform cross-system designCompetency in SOQL/SQL to query and validate data across systemsUnderstanding of integration and data flow design: APIs, middleware (e.g., MuleSoft), webhooks, and batch vs. real-time patternsAbility to interpret integration outputs and findings to support root-cause analysisProficiency with diagramming and design tools (Lucidchart, Visio, or similar); experience with wireframing or mockup tools a plusExperience with Jira and ConfluencePractical experience using AI assistants to support analysis, story authoring, and documentationCertifications (Preferred)Salesforce Certified Platform AdministratorBusiness analysis certification (e.g., CBAP, CCBA, PMI-PBA, or Salesforce Certified Business Analyst)Salesforce Certified Platform App BuilderSalesforce Health Cloud Accredited ProfessionalSalesforce Certified Agentforce SpecialistWillingness to pursue Salesforce Integration Architect or Data Architect certificationWhat Success Looks LikeDesign submissions are complete and approved without major reworkFew design gaps are found after build or go-liveIntegration and data issues are diagnosed quickly and fixed at the root causeProduct Management, Engineering, and QA see you as the person who knows how the pieces fit together#LI-PM1Pay Range:86,539.00 - 128,101.00 USD annuallyThis range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.-We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.Visit our website for further information. https://myscpbenefits.com/Login name: corp-guestPassword: weheal