Resident Program Manager

SCP Health; Atlanta (GA); Hybrid; USD 73,000 - 108,000; Full time

Benefits offered by this job

Remote options

Hybrid options

Comprehensive benefits package

Job summary

SCP Health is seeking a program development professional to oversee a resident development program in its final year of residency. You will coordinate sessions, engage internal SMEs, and manage communications for residents and stakeholders.

The role supports recruitment, engagement and long-term pipeline development through cross-functional collaboration with clinical, operations, finance, and wellness teams. Remote or hybrid options are available across multiple U.S. locations.

Qualifications

• Ability to organize work, manage competing priorities, and maintain accurate documentation.
• Strong written and verbal communication skills for diverse stakeholders.
• Experience with applicant tracking systems and CRM platforms is a plus.

Responsibilities

• Manage day-to-day operations of the resident development program for new residents in their final 12 months.
• Track participation, attendance, feedback, and outcomes; recommend program changes.
• Coordinate monthly virtual professional development sessions on clinical, financial, and wellness topics.
• Engage SMEs to develop content, objectives, and engagement strategies for sessions.
• Schedule and manage communications for residents selected for the program.

Skills

Organization

Communication

Relationship building

MS Office

ATS/CRM experience

Process improvement

Project management

Education

Bachelor’s degree in business, education, human resources, communications, related field, or equivalent work experience

Tools

ATS/CRM software

Job description

At SCP Health, what you do mattersAs part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.Why you will love working here:- Strong track record of providing excellent work/life balance.- Comprehensive benefits package and competitive compensation.- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.JOB RESPONSIBILITIES:Manage the day-to-day operations of the resident development program for newly hired residents in their final 12 months of residency.Track participation, attendance, feedback, and outcomes to evaluate program effectiveness; recommend changes to structure, content, format, and timing.Partner with Clinical Recruiting, clinical, operations, finance, and wellness leaders to keep sessions relevant, build consensus on program enhancements, and implement approved changes.Coordinate monthly virtual professional development sessions covering clinical and productivity topics, financial and operational topics, professional development, and wellness.Engage internal subject matter experts (SMEs) and presenters to develop session content, learning objectives, and engagement strategies aligned with program goals.Schedule virtual sessions, distribute meeting invitations, and manage related communications with residents selected for the program.Serve as the primary point of contact for residents, presenters, and internal stakeholders related to the program.Maintain program calendars, communication templates, participant lists, and session documentation.Develop and maintain relationships with residency program leaders, coordinators, chief residents, and other GME contacts to support outreach, engagement, and long-term recruiting pipeline development.Contribute to residency engagement planning by tracking program touchpoints, resident participation, engagement trends, and conversion opportunities; provide insights and recommendations to Clinical Recruiting leadership.Support special projects and initiatives related to resident recruitment, engagement, and transition-to-practice efforts.KNOWLEDGE, SKILLS, AND ABILITIES:Ability to organize work, manage competing priorities, meet commitments, and maintain accurate documentation.Strong written and verbal communication skills, with the ability to engage effectively with residents, physicians, leaders, and cross-functional stakeholders.Ability to build relationships with internal SMEs and presenters and coordinate collaborative content development.Proficiency with Microsoft Office Suite, virtual meeting platforms, and scheduling/calendar management tools.Demonstrated ability to represent the organization externally and build relationships with residency programs, early-career clinicians, and academic medicine stakeholders.Experience with applicant tracking systems (ATS), CRM systems, or recruiting platforms is a plus.Strong understanding of business operations and process improvement concepts.EDUCATION:Bachelor’s degree in business, education, human resources, communications, related field, or equivalent work experience.WORK EXPERIENCE/QUALIFICATIONS:3 to 5 years of progressive experience in program development, oversight, and coordination, recruiting operations, education or training coordination.Prior experience managing recurring meetings, training, events, and professional development programs.Prior experience identifying, developing and driving process improvement.Prior experience working in healthcare, staffing, or service-based operations, preferred.Previous experience managing cross-functional projects, preferred.CERTIFICATIONS:PMI or PMP, preferred.PRIMARY LOCATION:Remote - United States or open to hybrid options at our SCP office locations: Atlanta, GA; Lafayette, LA; Dallas, TX; Traverse City, MIPay Range:72,738.00 - 107,672.00 USD annuallyThis range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.-We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.Visit our website for further information. https://myscpbenefits.com/Login name: corp-guestPassword: weheal