Solution Engineer - LATAM

Ladders; United States; À distance; USD 220 000 - 250 000; Plein temps

Avantages offerts par ce poste

Healthcare and dental coverage

Mental health benefits

401(k) plan with company match

Paid sick time

Paid time off

Résumé du poste

Ladders is seeking a Solution Engineer - LATAM to join our client’s enterprise technology team. This remote role partners with sales to guide technical evaluations and craft solutions that resonate with prospects across Latin America.

You will own the technical strategy, lead discovery sessions, design demonstrations, manage proof-of-concept work, and support deployment during evaluations. Native Spanish and fluent English are required; Portuguese is a plus, and travel across LATAM is expected.

Qualifications

• 3+ years in a customer-facing technical role (Solutions Engineering or Pre-Sales).
• Native Spanish and fluent English; Portuguese is a plus.

Responsabilités

• Own the technical strategy for sales opportunities in partnership with Account Executives.
• Lead discovery sessions to understand customer architecture and pain points.
• Design and deliver tailored product demonstrations.
• Manage technical evaluations and proof-of-concept processes.
• Support deployment, configuration, and troubleshooting during evaluations.
• Work with customers on logs, metrics, traces, and cloud environments.
• Identify technical risks and guide customers to successful decisions.

Connaissances

Spanish (native)

English (fluent)

Solutions Engineering / Pre-Sales

Description du poste

For our client, we are seeking a Solution Engineer - LATAM to join the team of a leader in the Enterprise Technology space. This role will partner closely with sales to guide technical evaluations and shape solutions that resonate with prospects across Latin America. The ideal candidate will combine strong hands-on technical depth with polished customer-facing communication to help buyers understand how the company’s platform fits their architecture and operational needs. You will serve as a trusted technical advisor throughout discovery, demonstrations, proof-of-concept work, and deployment discussions, helping drive confident purchasing decisions.

Location: Remote

Compensation: $220,000 – $250,000 annually

Responsibilities

• Own the technical strategy for sales opportunities in partnership with Account Executives
• Lead discovery sessions to understand customer architecture and pain points
• Design and deliver tailored product demonstrations
• Manage technical evaluations and proof-of-concept processes
• Support deployment, configuration, and troubleshooting during evaluations
• Work with customers on logs, metrics, traces, and cloud environments
• Identify technical risks and guide customers to successful decisions

Qualifications

• 3+ years in a customer-facing technical role, such as Solutions Engineering or Pre-Sales
• Native Spanish and fluent English; Portuguese is a plus
• Experience leading technical evaluations and product demonstrations
• Willingness to travel frequently across LATAM
• Strong hands-on technical skills in deployment and troubleshooting
• Understanding of observability concepts, including logs, metrics, and traces
• Ability to communicate effectively with both technical and executive audiences

Benefits

• Healthcare and dental coverage
• Mental health benefits
• 401(k) plan with company match
• Paid sick time
• Paid time off

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.