Principal Solutions Engineer (LATAM) Job at Atlassian | USA

The Briefed; Austin (TX); Remote; USD 161,000 - 253,000; Full time

Benefits offered by this job

Bonuses & equity

Health resources

Volunteer days

Perks details at Atlassian site

Job summary

Atlassian is seeking a Principal Solutions Engineer for the Enterprise Sales organization to support LATAM. This role guides senior customers through complex business challenges using Atlassian’s AI-powered System of Work.

You will work within a globally distributed team that values teamwork and collaboration. Responsibilities include leading technical engagements in Spanish, shaping solution roadmaps for Fortune 500 accounts, and coordinating with product and account teams to shorten the sales

Qualifications

• 8+ years of experience with enterprise customers in a pre-sales or solutions engineering role.
• Native fluency in Spanish and English.
• Proven record of building executive relationships and rallying internal teams around customer needs.

Responsibilities

• Partner with account teams to manage LATAM enterprise accounts and optimize roadmaps.
• Lead all technical engagements, discovery sessions, and value-based demonstrations in Spanish.
• Be SME on Atlassian’s AI capabilities (Rovo) and the Teamwork Graph.
• Lead deep-dive discovery sessions to map pain points to Atlassian’s System of Work.
• Deliver customized demonstrations from technical dives to executive pitches.
• Work with Account Executives to improve the sales cycle and provide PM with market feedback.
• Participate in rituals like ShipIt and AI School to stay at the cutting edge.

Skills

Solutions engineering

Pre-sales

Demonstrations

Solution architecture

AI technologies

Rovo

Teamwork Graph

Business acumen

Executive relationships

Cross-functional collaboration

Job description

Atlassian is looking for a Principal Solutions Engineer to join its Enterprise Sales organization and support the LATAM market. Enterprise is Atlassian’s fastest-growing segment, and the goal is to scale it from one third to two thirds of total revenue. You’ll help the region’s largest customers solve complex business problems using Atlassian’s AI-powered System of Work, as part of a globally distributed team that lives the value “Play, as a team.”

Key Responsibilities

• Partner with account teams and channel partners to manage Fortune 500 and large enterprise accounts across LATAM, optimizing customer profiles, roadmaps, and solution success
• Lead all technical engagements, discovery sessions, and value-based demonstrations in Spanish
• Act as a subject matter expert on Atlassian’s AI capabilities (Rovo) and the Teamwork Graph
• Lead deep-dive discovery sessions to understand complex pain points and map them to Atlassian’s platform and “System of Work” vision
• Deliver customized demonstrations, from deep technical product dives to high-level vision pitches for C-suite executives
• Work with Account Executives to improve the sales cycle, and give Product Management feedback on regional market needs and competitive intelligence
• Take part in Atlassian rituals like ShipIt and AI School to stay at the cutting edge of technology

Requirements

• 8+ years of experience with enterprise customers in a pre-sales or solutions engineering role, handling complex, high-stakes deals
• Native fluency in Spanish and English
• Proven record of building executive relationships and rallying internal teams around customer needs

Skills

Technical Skills

• Solutions engineering and pre-sales
• Technical and value-based demonstrations
• Solution architecture
• AI and emerging technologies (Rovo, Teamwork Graph)

Soft Skills

• Business and technical acumen, with the ability to turn complex business problems into technical solutions
• Customer-centricity and executive relationship building
• Cross-functional collaboration
• Growth mindset: loves to learn and tolerates failure
• Passion for AI and human-AI collaboration

Job Details

• Location: LATAM market (specific location not specified)
• Work Mode: Distributed team (exact remote/hybrid policy not specified)
• Job Type: Onsite
  • Salary (US pay zones, base pay for new hires):Zone A: $193,730 – $252,925
  • Zone B: $174,357 – $227,633
  • Zone C: $160,796 – $209,928

Benefits

• Eligibility for benefits, bonuses, commissions, and equity
• Health and wellbeing resources
• Paid volunteer days
• Other perks to support you, your family, and your local community (details at go.atlassian.com/perksandbenefits)