Solution Engineer

Socket.dev; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Job summary

Sentrycs is seeking a highly motivated Solution Engineer to serve as the primary technical resource for the U.S. Sales organization and customers.

The role blends advanced RF/UAS tech with customer engagement, solution design, and field demonstrations to help customers understand, evaluate, and deploy Sentrycs' C-UAS technology. The candidate should be proactive, capable of discussing RF concepts with engineers and executives, and able to collaborate with R&D, delivery, and Customer Success

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, Physics, or related technical discipline.
• 5+ years of experience in Solution Engineering, Sales Engineering, Systems Engineering, or Technical Pre-Sales.
• Experience selling to government, defense, homeland security, public safety, or critical infrastructure customers.
• Strong problem solving and prioritization skills.
• Solid understanding of IP networking, Ethernet, routing, switching, and network architecture.
• Experience with Linux operating systems and command-line management and troubleshooting.
• Familiarity with RF communications, wireless networking, and spectrum fundamentals.
• Excellent presentation and customer-facing communication skills.
• Proactive mindset and ability to anticipate customer and company needs.

Responsibilities

• Partner with US Sales Leaders as the primary technical advisor throughout the sales cycle.
• Design and recommend C-UAS solutions tailored to customer requirements and maintain relationships with prospects.
• Conduct technical discovery sessions to understand mission objectives and system integration needs.
• Deliver product demonstrations, workshops, and proof-of-concept evaluations; build event reports.
• Prepare technical proposals, deployment diagrams, and BOMs for quotes.
• Support RFPs, RFIs, RFQs, and technical compliance matrices.
• Assist customer evaluations, acceptance testing, and field demos nationwide.
• Provide guidance on RF systems, spectrum considerations, and mitigation technologies.
• Coordinate with Product Management to communicate customer requirements and product improvements.
• Support system integration with C2 platforms, radar, EO/IR sensors, and third-party systems.
• Enable channel partners and system integrators with technical design and training.
• Represent the company at trade shows and customer events.
• Stay informed on emerging UAS and c-UAS technologies and regulations.

Skills

Solution engineering

Sales engineering

Customer engagement

Presentation skills

Technical pre-sales

Networking systems

Linux

RF concepts

CRM systems

Executive communication

Education

Bachelor's degree in Engineering/CS/IT/Physics

Tools

HubSpot

Salesforce

Docker

Kubernetes

Job description

Sentrycsisseekinga highly motivatedand technically skilledSolution Engineer to serve asaprimary technical resource supporting the U.S. Sales organizationand its customers and partners. This role combines technicalexpertise, customer engagement, and solution architecture to help customersand partnersunderstand, evaluate, and deploySentrycs' industry-leading C-UAS technology.The Solution Engineer willhave strong customer engagement skills, will be able to articulate how a proposedand compellingsolution design addresses customer requirements,and will be able to articulate field requirements toSentrycs' R&D,delivery, and Customer Successteams.

The ideal candidate isself-motivated and proactive. Theyareequally comfortable discussing RF engineering concepts with technical experts,demonstratingsolutions to executive stakeholders, supporting operational field demonstrations, and collaborating with engineering teams to develop customer-focused solutions.The candidate shouldhave a strong technical background in computer software and networking systems as well as awareness of common RFconcepts. Experienceoperatingand deployingUAS\\c-UAS systemsis a plus.

Responsibilities

• Partner withUSSalesLeadersthroughout the sales cycle as the primary technical advisor.
• Become a trusted advisor forSentrycs'prospective customers, understand their operational requirements, challenges, andobjectives,design and recommend C-UAS solutions tailored to customer operationalrequirements,andmaintaina collaborative relationship withprospects and customers.
• Conduct technical discovery sessions to understand customer operational requirements, missionobjectives, and system integration needs.
• Deliver product demonstrations, technical presentations, workshops, and proof-of-concept evaluations, including building event summary reports.
• Develop technical proposals, system architectures,deploymentdiagrams, and Bills of Materials (BOMs)forquoterequests managed by the US SalesExecutives.
• Prepare responses to RFPs, RFIs, RFQs, and technical compliance matrices.
• Support customer evaluations, acceptance testing, and field demonstrations throughout the United States.
• Providetechnical guidanceregardingRF systems, spectrum considerations, and protocol-based mitigation technologies.
• Coordinate with Product Management and Engineering to communicate customer requirements and product enhancement opportunities.
• Support system integration with command-and-control platforms, radar, EO/IR sensors, and third-party security systems.
• Assistchannel partners and system integrators with technical enablement and solution design.
• Partner with Customer Success team members to delivertechnical training for customers, partners, and internal sales teams.
• RepresentSentrycsat trade shows, industry conferences, and customer events.
• Maintain awareness of emerging UASand c-UAStechnologies, competitor capabilities, evolving C-UAS regulations, and C-UAS industry trends.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, Physics, ora relatedtechnical discipline (or equivalent experience).
• 5+ years of experience in Solution Engineering, Sales Engineering, Systems Engineering, or Technical Pre-Sales.
• Experience supportingemergingtechnology sales toat least one of the following markets;government, defense, homeland security, public safety, or critical infrastructure customers.
• Strong problem solving and prioritization skills.
• Strong understanding of IP networking, Ethernet, routing, switching, and network architecture.
• Experience with Linux operating systems and command-linemanagement andtroubleshooting.
• Familiarity with RF communications, wireless networking, and spectrum fundamentals.
• Excellent presentation and customer-facing communication skills.
• Demonstrates a proactive mindset byanticipatingcustomer and company needs and taking the initiative to act on them.
• Strong analytical and troubleshooting abilities.
• Familiarity with Customer Relationship Management (CRM) systems such as HubSpot and Salesforce.
• Ability to travel up to 50% within the United States and occasionally internationally.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Experience with Counter-UAS (C-UAS), electronic warfare, RF sensing, SIGINT, or spectrum management technologies.
• Experience selling emerging technologies to military, law enforcement, or public safetycustomers.
• Knowledge of FAAand FCCregulations, Federalprogramsandacquisition processes,and SLTT law enforcement programs and acquisition processes.
• Experience integrating security technologies including radar, cameras, access control,Unmanned Aircraft SystemTraffic Management (UTM), and Advanced Air Mobility (AAM) systems.
• Familiarity with REST APIs, networking protocols, virtualization,andcloud-based deployments.
• Experience with Docker, Kubernetes, or containerized applications.
• Comfortable working in afast-paced startup environment with rapid changes, handling multiple projects and tasks simultaneously,and taking on a variety of roles as business needsdictate.
• Existing U.S. security clearance (or eligibility to obtain one) is highly desirable.

Key Competencies

• Technical consulting
• Solution architecture
• Customer engagement
• Executive presentation skills
• Systemsdesign
• Systems troubleshooting
• Problem solving
• Cross-functional collaboration
• Project coordination
• Proactivity, self-motivation,and accountability
• Adaptability in fast-paced environments

What Success Looks Like

Successful candidates will:

• Become a trusted technical advisor tointernal and externalcustomers and partners.
• Enable the sales team to win complex technical opportunities.
• Deliver compelling product demonstrations and evaluations.
• Translate customer operational requirements into effective C-UAS solutions.
• Build strong relationships across Sales, Product Management, Engineering, and Customer Success.
• Contribute to the continued growth ofSentrycswithin the U.S. market.