Solution Engineer

Sentrycs; Illinois; On-site; USD 120,000 - 150,000; Full time

Job summary

Sentrycs in the United States is seeking a highly motivated Solution Engineer to serve as the primary technical resource supporting the U.S. Sales organization and its customers and partners.

This role combines technical expertise, customer engagement, and solution architecture to help customers understand, evaluate, and deploy Sentrycs' C-UAS technology. The ideal candidate has a strong technical background in software and networking, familiarity with RF concepts, and the ability to translate

Qualifications

• Strong technical background in computer software and networking systems.
• Familiarity with RF concepts and c-UAS technologies.

Responsibilities

• Partner with US Sales Leaders throughout the sales cycle as the primary technical advisor.
• Become a trusted advisor for prospective customers, understand their operational requirements, design C-UAS solutions tailored to customer needs, and maintain relationships.
• Deliver product demonstrations, technical presentations, workshops, and proof-of-concept evaluations.
• Develop technical proposals, system architectures, deployment diagrams, and BOMs for quotes managed by US Sales Executives.
• Prepare responses to RFPs, RFIs, RFQs, and technical compliance matrices.
• Support customer evaluations, acceptance testing, and field demonstrations nationwide.
• Coordinate with Product Management and Engineering to communicate customer requirements and product enhancements.
• Assist channel partners and system integrators with technical enablement and solution design.
• Represent Sentrycs at trade shows, industry conferences, and customer events.

Skills

RF engineering concepts

Networking systems

Software development

Solution architecture

Customer engagement

Job description

Sentrycsisseekinga highly motivatedand technically skilledSolution Engineer to serve asaprimary technical resource supporting the U.S. Sales organizationand its customers and partners. This role combines technicalexpertise, customer engagement, and solution architecture to help customersand partnersunderstand, evaluate, and deploySentrycs' industry-leading C-UAS technology.The Solution Engineer willhave strong customer engagement skills, will be able to articulate how a proposedand compellingsolution design addresses customer requirements,and will be able to articulate field requirements toSentrycs’R&D,delivery, and Customer Successteams.The ideal candidate isself-motivated and proactive. Theyareequally comfortable discussing RF engineering concepts with technical experts,demonstratingsolutions to executive stakeholders, supporting operational field demonstrations, and collaborating with engineering teams to develop customer-focused solutions.The candidate shouldhave a strong technical background in computer software and networking systems as well as awareness of common RFconcepts. Experienceoperatingand deployingUAS\c-UAS systemsis a plus.

Responsibilities

• Partner with US Sales Leaders throughout the sales cycle as the primary technical advisor.
• Become a trusted advisor for Sentrycs’ prospective customers, understand their operational requirements, challenges, and objectives, design and recommend C-UAS solutions tailored to customer operational requirements, and maintain a collaborative relationship with prospects and customers.
• Conduct technical discovery sessions to understand customer operational requirements, mission objectives, and system integration needs.
• Deliver product demonstrations, technical presentations, workshops, and proof-of-concept evaluations, including building event summary reports.
• Develop technical proposals, system architectures, deployment diagrams, and Bills of Materials (BOMs) for quote requests managed by the US Sales Executives.
• Prepare responses to RFPs, RFIs, RFQs, and technical compliance matrices.
• Support customer evaluations, acceptance testing, and field demonstrations throughout the United States.
• Provide technical guidance regarding RF systems, spectrum considerations, and protocol-based mitigation technologies.
• Coordinate with Product Management and Engineering to communicate customer requirements and product enhancement opportunities.
• Support system integration with command-and-control platforms, radar, EO/IR sensors, and third-party security systems.
• Assist channel partners and system integrators with technical enablement and solution design.
• Partner with Customer Success team members to deliver technical training for customers, partners, and internal sales teams.
• Represent Sentrycs at trade shows, industry conferences, and customer events.
• Maintain awareness of emerging UAS and c-UAS technologies, competitor capabilities, evolving C-UAS regulations, and C-UAS industry trends.