Solution Architect

Tata Consultancy Services; Dallas (TX); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Maternal & Parental Leaves

Auto & Home Insurance

Certification & Training Reimbursement

Job summary

Tata Consultancy Services in Dallas hosts an opening for an Agentforce Solution Architect. This hands-on Salesforce expert will design and build AI agents on Agentforce for a sales-focused use case, including lead qualification and proactive, data-triggered recommendations.

The role centers on designing Agentforce agents (topics, instructions, actions, guardrails), developing Flow and Apex automation in Sales Cloud, and integrating with external APIs. Strong client communication is essential.

Qualifications

• Hands-on Agentforce experience (Agent Builder, Prompt Builder, agent testing).
• Strong Salesforce platform skills: Sales Cloud, Flow, Apex, APIs.
• Data Cloud experience (data streams, insights, triggers).
• Good understanding of prompt design and AI agent behavior.
• Strong communication skills — comfortable presenting to clients.

Responsibilities

• Design and build Agentforce agents — topics, instructions, actions, and guardrails
• Develop supporting automation in Flow and Apex on Sales Cloud
• Configure Data Cloud (ingestion, calculated insights, triggers) so agents can act on data proactively
• Integrate with other systems via APIs
• Test, tune, and deploy agents; support live demos and client workshops

Skills

Agentforce experience

Salesforce platform

Data Cloud

Prompt design

Communication skills

Education

Bachelor's degree

Tools

Agentforce

Salesforce Sales Cloud

Flow

Apex

APIs

Data Cloud

Job description

Job Description

Agentforce Solution Architect

Must Have Technical/Functional Skills

Hands-on Salesforce professional to design and build AI agents on Agentforce for a sales use case

Roles & Responsibilities

Role: Agentforce Solution Architect

We're looking for a hands-on Salesforce professional to design and build AI agents on Agentforce for sales.

use case (lead qualification and proactive, data-triggered sales recommendations).

Key Responsibilities

• Design and build Agentforce agents — topics, instructions, actions, and guardrails
• Develop supporting automation in Flow and Apex on Sales Cloud
• Configure Data Cloud (ingestion, calculated insights, triggers) so agents can act on data proactively
• Integrate with other systems via APIs
• Test, tune, and deploy agents; support live demos and client workshops

Required Skills

• Hands-on Agentforce experience (Agent Builder, Prompt Builder, agent testing)
• Strong Salesforce platform skills: Sales Cloud, Flow, Apex, APIs
• Data Cloud experience (data streams, insights, triggers)
• Good understanding of prompt design and AI agent behavior
• Strong communication skills — comfortable presenting to clients

Nice to have

• Certifications: Agentforce Specialist, Data Cloud Consultant

Education

Bachelor’s degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $100000 - $120000 a year

Qualifications

BACHELOR OF COMPUTER SCIENCE