Salesforce Developer Agentforce Salesforce AIdriven solutions and automation

Delan Associates, Inc; Alpharetta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Delan Associates, Inc in Alpharetta, GA, is looking for a Salesforce Developer skilled in AI-driven solutions. The developer will build and optimize scalable CRM solutions, leveraging functionalities like virtual agents and intelligent automation.

The ideal candidate will have over 5 years of Salesforce development experience, hands-on skills in Apex and Lightning Web Components, and a comprehensive understanding of Salesforce integrations. Familiarity with Agentforce and Salesforce AI is preferred.

Qualifications

• 5+ years of Salesforce development experience required.
• Strong experience in Apex, LWC, Visualforce, and automation tools is needed.
• Experience with Agentforce and Einstein AI is necessary.

Responsibilities

• Design and implement solutions using Salesforce platforms.
• Optimize Agentforce AI solutions for enhanced customer experiences.
• Collaborate with stakeholders to gather and analyze requirements.

Skills

Salesforce development experience

Apex

Lightning Web Components (LWC)

Salesforce Flows

Agentforce solutions

Problem-solving skills

Excellent communication

Education

Salesforce Certifications (Platform Developer I/II preferred)

Tools

Apex

REST/SOAP APIs

Copado

Gearset

Job description

Job Description

Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA

Job Summary

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands‑on experience with Agentforce (Salesforce AI‑driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

Key Responsibilities

• Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
• Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes
• Develop custom components using Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura
• Configure and manage Flows, Process Builder, and workflow automation
• Integrate Salesforce with external systems via REST/SOAP APIs
• Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Perform code reviews, troubleshoot issues, and optimize performance
• Ensure adherence to Salesforce best practices, governance, and security standards

Required Skills & Experience

• Overall 5+ years of Salesforce development experience
• Strong hands‑on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools
• Proven experience with Agentforce / Salesforce AI / Einstein AI
• Experience working with Service Cloud (case management, omni‑channel, automation)
• Strong understanding of data modeling, sharing rules, and security architecture
• Experience in Salesforce integrations
• Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Key Competencies

• Strong analytical and problem‑solving skills
• Excellent communication and stakeholder management
• Ability to work in a fast‑paced, client‑facing environment
• Focus on delivering scalable, high‑quality solutions
• Salesforce Certifications, Platform Developer I/II
• AI / Einstein / Agentforce certifications (preferred)
• Experience with Salesforce Data Cloud or AI‑based automation
• Exposure to chatbots, conversational AI, and virtual agent solutions
• Prior experience in Agile/Scrum environments

Nice to Have

• Experience in Financial Services / Fintech domain
• Knowledge of Omni‑Channel routing, Service Console, and CRM analytics