Solution Architect

Tata Consultancy Services; Celina (TX); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Dental & Vision

401K Plan

Certification reimbursement

Job summary

Tata Consultancy Services is seeking a Senior Solution Architect with 12+ years in solution architecture and 5+ years in the ServiceNow ecosystem. The candidate will lead complex implementations, drive CMDB health initiatives, and guide architectural standards.

A strong consulting mindset and ability to partner with customers across teams are essential. The role emphasizes upgrading and simplifying customizations, aligning with best practices, and delivering platform-wide solutions.

Qualifications

• 12+ years of experience in Solution Architecture and at least 5+ years of experience in ServiceNow ecosystem as an Architect.
• At least 2 implementation project experiences, one of which is for large customers.
• Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance.
• Experience with upgrades and simplifying customizations to enable rapid upgrades to new features.
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform.

Responsibilities

• Assists in developing standards and practices for maintaining the health of the ServiceNow platform and architecture model.
• Provides technical guidance in platform development and platform-wide solutions.
• Ability to work in a consulting & advisory role with the customer.
• Assess health (performance, manageability, usability, scalability, upgradability, and security).
• Create detailed strategy aligned with the client’s short- and long-term needs.
• Work closely with the Customer platform team to develop a ServiceNow roadmap in line with business objectives and industry trends.

Skills

Analytical skills

Troubleshooting

Communication skills

Virtual collaboration

Cross-functional collaboration

Self-motivation

Education

Bachelor of Computer Science

Job description

• 12+ years of experience in Solution Architecture and at least 5+ years of experience in ServiceNow ecosystem as an Architect.
• At least 2 implementation project experiences, one of which is for large customers.
• Strong knowledge of ServiceNow Platform
• Experience implementing multiple products of ServiceNow.
• Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance
• Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
• Provides technical guidance in platform development and platform- wide solutions
• Ability to work in a consulting & advisory role with customer.
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
• Create detailed strategy that is aligned with the client's short- and long-term needs
• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
• Ability to solve problems, troubleshoot, manage technical escalations.
• Adhering to best practices, check if our architecture and design decisions align with ServiceNow best practices
• Alignment to out-of-the-box, Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform
• Experience in migrating between various environments in ServiceNow using Update Sets, XMLs, Cloning, Deployments.
  
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
• Provides technical guidance in platform development and platform- wide solutions
• Ability to work in a consulting & advisory role with customer.
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
• Create detailed strategy that is aligned with the client's short- and long-term needs
• Work closely with the Customer platform team to develop ServiceNow roadmap in alignment with Business objectives and Industry trends
• Serve as the expert adviser to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
  

Job Description

Must Have Technical/Functional Skills

• 12+ years of experience in Solution Architecture and at least 5+ years of experience in ServiceNow ecosystem as an Architect.
• At least 2 implementation project experiences, one of which is for large customers.
• Strong knowledge of ServiceNow Platform
• Experience implementing multiple products of ServiceNow.
• Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance
• Implement Common Service Data Model (CSDM) best practices.
• Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
• Provides technical guidance in platform development and platform- wide solutions
• Ability to work in a consulting & advisory role with customer.
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
• Create detailed strategy that is aligned with the client's short- and long-term needs
• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
• Ability to solve problems, troubleshoot, manage technical escalations.
• Adhering to best practices, check if our architecture and design decisions align with ServiceNow best practices
• Alignment to out-of-the-box, Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform
• Experience in migrating between various environments in ServiceNow using Update Sets, XMLs, Cloning, Deployments.
  

Roles & Responsibilities

• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
• Provides technical guidance in platform development and platform- wide solutions
• Ability to work in a consulting & advisory role with customer.
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
• Create detailed strategy that is aligned with the client's short- and long-term needs
• Work closely with the Customer platform team to develop ServiceNow roadmap in alignment with Business objectives and Industry trends
• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
  

Generic Managerial Skills, If any

• Strong analytical and troubleshooting skills.
• Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations.
• Ability to work collaboratively ac ross security, IT, and risk teams.
• Self-driven and adaptable to fast-paced environments.
  

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $150,000 - $200,000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE