Solution Advisor - Customer Success (Hybrid, 10-Month Program)

SAP SE; Houston (TX); Hybrid; USD 65,000 - 95,000; Full time

Job summary

SAP SE in Houston invites you to join the SAP Academy for Customer Success as a Solution Advisor Specialist in a hybrid role. The 10-month program builds foundational knowledge for a customer-facing career at SAP, with hands-on learning and mentorship.

You will lead customer discovery sessions, deliver high‑impact software demonstrations, and support demand generation while collaborating across the sales team to drive digital transformation.

Qualifications

• 2-3 years of professional experience with strong technical and business process foundations.
• Hands-on experience with relevant technologies and industry-standard tools.
• Strong cooperative working relationships, internally and externally.
• Rapid learning, adaptability, and the ability to apply knowledge to deliver results.
• Understanding of AI fundamentals, applications, and ethics for identifying AI-driven business solutions.
• Resilient mindset that embraces challenges with optimism and strives for growth.
• Strong business acumen and knowledge of business processes and/or industries.
• Proficiency in English for global collaboration.

Responsibilities

• Complete a 10-month program building foundational knowledge for a customer-facing career at SAP.
• Engage in experiential learning with colleagues worldwide, developing business, industry, and SAP solution skills while working with emerging technologies.
• Receive on-the-job training under a senior Solution Advisor mentor, working with customers to gain real-world experience and expertise in guiding customers through digital transformation.
• Lead customer discovery sessions and survey activities after completing the program, uncovering business challenges and opportunities for innovation.
• Create and deliver high-impact software demonstrations that position SAP against competitors.
• Support demand generation through marketing events and respond to RFPs for deal execution.

Skills

Technical foundation

Problem solving

Collaboration

Rapid learning

AI fundamentals

Growth mindset

Business acumen

English proficiency

Job description

SAP SE in Houston invites you to join the SAP Academy for Customer Success as a Solution Advisor Specialist in a hybrid role. The 10-month program builds foundational knowledge for a customer-facing career at SAP, with hands-on learning and mentorship.

You will lead customer discovery sessions, deliver high‑impact software demonstrations, and support demand generation while collaborating across the sales team to drive digital transformation.