Solution Advisor Specialist - SAP Academy for Customer Success- Washington DC (Hybrid)

SAP SE; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

SAP in Washington, DC is seeking a Solution Advisor Specialist as part of the SAP Academy for Customer Success. The role combines mentorship, experiential learning, and real-world customer engagements to build a foundation for a successful customer-facing career.

You will complete a 10-month program with international peers, gain skills across SAP solutions, and transition to leading discovery sessions and live demonstrations that illustrate SAP's value while collaborating with the sales team.

Responsibilities

• Complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Receive on-the-job training by mentoring with a senior Solution Advisor while working with customers to gain real-world experience.

Job description

Solution Advisor Specialist - SAP Academy for Customer Success- Washington DC (Hybrid)

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. The work is challenging – but it matters. You\'ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. We offer constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Overview

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, the Solution Advisor is the subject matter expert responsible for functional and technical knowledge within the sales cycle. The Solution Advisor provides deal support by participating in discovery sessions, executive meetings, and presentations and delivers software demonstrations that help the customer understand SAP\'s value proposition. The advisor also participates in marketing events to generate demand, designs sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from around the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor while working with customers to gain real-world experience and acquire the skills necessary to guide customers through their Digital Transformation journey.

The program will enrich your knowledge of SAP and provide professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high-impact software demonstrations that compel customers to choose SAP over competitors. You will also provide demand generation support through marketing events and deal execution support by responding to requests for proposals.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

About SAP Academy for Customer Success

The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

Additional information

Hybrid work setup typically includes three days a week in the office or on-site with customers or partners. The program may include immersive learning opportunities, including periods of travel. Vacation timing may be restricted during critical phases of the program. SAP is an equal opportunity employer and provides accessibility accommodations to applicants with disabilities. For accommodations, please contact Recruiting Operations Team: [e-mail]. This description does not imply a contract of employment and is subject to change.