Solution Advisor Specialist SAP Academy for Customer Success Tempe Hybrid

SAP Belgium NV/SA; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

SAP is seeking a Solution Advisor in Tempe, Arizona as part of the SAP Academy for Customer Success. The program lasts three years and combines classroom learning, hands-on projects, and mentorship, with opportunities to work with customers and partners to understand their digital transformation needs.

You will participate in discovery sessions, give software demonstrations, and contribute to demand-generation and deal execution, building broad skills for future leadership within SAP.

Qualifications

• 2–3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge with strong complex problem-solving skills to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
• Resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

Responsibilities

• Successfully complete a 10‑month program that strengthens a foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues worldwide and acquire a wide variety of business, industry, and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor while working with customers to gain real world experience and acquire the skills necessary to guide customers through their Digital Transformation journey.
• After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high‑impact, engaging software demonstrations that compel customers to select SAP over competitive offerings. You will also provide demand‑generation support through marketing events and deal‑execution support by responding to requests for proposals.

Skills

Customer-facing skills

Technical & business processes

Problem-solving

Learning agility

AI fundamentals

Job description

Overview

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We touch over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. Learn, grow, and thrive in an inclusive culture with great benefits.

Role Summary

A Solution Advisor works closely with customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, the Advisor is the subject‑matter expert, participates in discovery sessions, executive meetings, and presentations, and delivers software demonstrations that help customers understand SAP’s unique value proposition. The role also supports marketing events, design‑thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities.

Responsibilities

• Successfully complete a 10‑month program that strengthens a foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues worldwide and acquire a wide variety of business, industry, and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor while working with customers to gain real world experience and acquire the skills necessary to guide customers through their Digital Transformation journey.

After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high‑impact, engaging software demonstrations that compel customers to select SAP over competitive offerings. You will also provide demand‑generation support through marketing events and deal‑execution support by responding to requests for proposals.

Qualifications

• 2‑3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge with strong complex problem‑solving skills to support solution delivery and operational efficiency through hands‑on experience with relevant technologies and industry‑standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
• Resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

Program Details

The SAP Academy for Customer Success offers a three‑year journey that drives accountability and enhances productivity, enabling graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential. The program includes a practical and immersive portion, likely involving participants spending four weeks across two trips in San Ramon, California, for unparalleled hands‑on learning and networking. Hybrid work setup: three days a week in the office or on‑site with customers or partners. Vacation will not be approved during critical program phases.

Benefits & Culture

We provide constant learning, skill growth, competitive pay and benefits, and a workplace that prioritizes wellbeing and inclusion. Our culture of inclusion, health and wellbeing, and flexible working models help ensure everyone – regardless of background – feels included and can run at their best.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is an affirmative action employer and is committed to the values of Equal Employment Opportunity. We provide accessibility accommodations to applicants with physical and/or mental disabilities. Successful candidates may be required to undergo a background verification with an external vendor.