Solar Project Concierge & Customer Experience Specialist

Trinity Solar; Pennsylvania; Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Comprehensive healthcare coverage

Life insurance and employee assistance

Paid training

Generous PTO

40 hours sick time annually

401(k) with company match

Work-life balance

Résumé du poste

Trinity Solar is seeking a Project Concierge Representative to deliver an outstanding customer experience from project inception to completion. You will communicate professionally with customers and across departments, ensuring smooth project progression.

You will develop strong relationships, monitor project deadlines, and coordinate with customers and sales to gather required documentation for solar projects in a fast-paced office setting.

Qualifications

• Customer service experience preferred but not required.
• Strong communication and time-management skills.
• Proficiency with Microsoft Office, Adobe PDF, and document management.
• Salesforce.com experience preferred.
• Ability to work in a fast-paced office environment.

Responsabilités

• Develop positive relationships with customers and colleagues.
• Monitor active projects for accuracy and deadlines, communicating with customers and the organization.
• Prioritize daily tasks using organizational and time-management skills.
• Coordinate with customers and sales to obtain documentation for solar projects.

Connaissances

Communication

Time management

Organization

Problem solving

Team player

Microsoft Office

Adobe PDF

Document Management

Salesforce.com

Attention to detail

Outils

Microsoft Office

Adobe PDF

Document Management

Salesforce.com

Description du poste

Trinity Solar is seeking a Project Concierge Representative to deliver an outstanding customer experience from project inception to completion. You will communicate professionally with customers and across departments, ensuring smooth project progression.

You will develop strong relationships, monitor project deadlines, and coordinate with customers and sales to gather required documentation for solar projects in a fast-paced office setting.