Solar Field Performance Lead – Service & Training

Sunrun Inc.; Gaithersburg (MD); Vor Ort; USD 41.000 - 54.000; Vollzeit

Zusammenfassung

Sunrun Inc. in Maryland is seeking a Field Performance Technician to manage service and warranty work within the Field Service team.

You will coordinate scheduling, collaborate with the Branch Manager and foreman, and ensure safety and quality on every site. The role requires 1–3 years of solar field experience, a High School diploma, and strong NEC knowledge, with an emphasis on customer service, communication, and reliability.

Qualifikationen

• 1-3 years of field construction or solar experience required.
• PV design or PV electrical experience preferred.
• High School diploma required.

Aufgaben

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the on-boarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.

Kenntnisse

NEC knowledge

Customer service

Communication

Time management

Electrical/PV installation knowledge

Ausbildung

High School diploma

Jobbeschreibung

Sunrun Inc. in Maryland is seeking a Field Performance Technician to manage service and warranty work within the Field Service team.

You will coordinate scheduling, collaborate with the Branch Manager and foreman, and ensure safety and quality on every site. The role requires 1–3 years of solar field experience, a High School diploma, and strong NEC knowledge, with an emphasis on customer service, communication, and reliability.