Software Engineering Manager, Agentic AI Platforms

FIS Management Services LLC; Jacksonville (FL); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Learning opportunities

Inclusive environment

Job summary

FIS is seeking a Senior Software Engineering Leader to guide a team building agentic AI platforms that improve the software development lifecycle. You will drive architecture, delivery and operational excellence, partnering with internal engineering and client-facing teams.

You will mentor engineers across levels, establish priorities, and ensure scalable, secure solutions using Python, TypeScript and cloud services. A collaborative culture and strong engineering discipline are required.

Qualifications

• Experience leading software engineers in an agile product or platform environment.
• Proficiency in Python and TypeScript; strong architecture and design skills.
• Experience delivering developer tools, automation frameworks, or workflow systems.

Responsibilities

• Lead, coach and develop software engineers across multiple levels and disciplines.
• Set priorities, delivery plans, and success measures aligned with enterprise objectives.
• Architect scalable agentic workflows, libraries and developer platforms.
• Oversee solutions built with Python, TypeScript, cloud tech and MPC integrations.
• Ensure security, quality, reliability and maintainability of workflows.
• Foster disciplined engineering practices including reviews and automated testing.

Skills

Team leadership

Python

TypeScript

Cloud architectures

Software architecture

DevOps

Security & reliability

Agile

Stakeholder communication

Education

Bachelor's degree in CS/Engineering or related field

Equivalent practical experience

Tools

Git

CI/CD pipelines

Cloud platforms (AWS/Azure/GCP)

Model Context Protocol

Job description

Job Description At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

You will lead a software engineering team building agentic artificial intelligence platforms that improve the enterprise software development lifecycle. You will guide the delivery of coding agents, developer harnesses, reusable libraries, Model Context Protocol integrations and automated workflows. In addition to platform development, you will lead engineers who partner directly with internal FIS engineering and implementation teams to accelerate adoption, deployment and operational success. You will balance people leadership, technical direction and operational execution while partnering with engineering, product, implementation and client-facing teams.

What You Will Be Doing

• Lead, coach and develop software engineers across multiple career levels and technical disciplines.
• Establish team priorities, delivery plans and success measures aligned with enterprise technology objectives.
• Guide the architecture of scalable agentic workflows, coding harnesses, reusable libraries and developer platforms.
• Oversee solutions developed primarily with Python, TypeScript, cloud technologies and Model Context Protocol integrations.
• Ensure coding agents and automated workflows meet security, quality, reliability and maintainability standards.
• Foster disciplined engineering practices, including design reviews, code reviews, automated testing and production readiness.
• Allocate team capacity across platform development, implementation support, technical consultation and continuous improvement.
• Lead engineers who partner directly with FIS product, engineering and implementation teams to solve complex technical challenges and accelerate solution deployment.
• Partner with stakeholders to translate engineering and client needs into clear technical priorities and delivery plans.
• Monitor delivery risks, dependencies, operational performance and resource needs across concurrent initiatives.
• Build an inclusive, collaborative culture that supports learning, accountability, innovation and engineering excellence.

What You Will Need:

• Demonstrated experience leading or mentoring software engineers within an agile product or platform environment.
• Strong software engineering knowledge across architecture, development, testing, integration and production support.
• Proficiency with Python, TypeScript or comparable languages used to build modern software platforms.
• Experience delivering developer tools, automation frameworks, reusable libraries, workflow systems or integration platforms.
• Knowledge of cloud architecture, application programming interfaces, distributed systems and software reliability practices.
• Ability to manage complex priorities, delivery dependencies and resource allocation across multiple initiatives.
• Strong stakeholder communication skills, including technical planning, expectation management and issue resolution.
• Degree in computer science, engineering or a related field, or equivalent practical experience.

Added Bonus if You Have:

• Experience leading teams building agentic artificial intelligence applications, coding agents or developer productivity platforms.
• Knowledge of Claude Code, GitHub Copilot, OpenCode or comparable artificial intelligence coding environments.
• Experience developing Model Context Protocol servers, tools, integrations or governance standards.
• Familiarity with artificial intelligence evaluation, observability, security, safety and responsible use practices.
• Experience supporting client implementations, technical discovery, solution delivery or complex troubleshooting.
• Experience managing vendor relationships, project budgets or defined technology investment plans.

What We Offer you At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass