Software Engineering Manager, Agentic AI Platforms

FIS; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional learning opportunities

Inclusive, diverse work environment

Community involvement support

Job summary

FIS seeks an experienced software engineering leader to drive development of agentic AI platforms that enhance the enterprise software lifecycle. You will guide delivery of coding agents, developer harnesses, libraries and Model Context Protocol integrations while mentoring engineers who collaborate with internal FIS teams.

You will balance people leadership with technical direction and operational execution, partnering with product, implementation and client-facing groups to accelerate adoption

Qualifications

• Demonstrated experience leading software engineers in an agile environment.
• Strong software engineering knowledge across architecture, development, testing, integration and production support.
• Proficiency with Python, TypeScript, or similar languages used to build modern platforms.

Responsibilities

• Lead, coach and develop software engineers across multiple career levels and disciplines.
• Establish team priorities, delivery plans and success metrics aligned with enterprise technology goals.
• Guide architecture of scalable agentic workflows, coding harnesses, reusable libraries and developer platforms.
• Oversee solutions using Python, TypeScript, cloud technologies and Model Context Protocol integrations.
• Ensure coding agents and automated workflows meet security, quality and reliability standards.
• Foster disciplined engineering practices including design reviews, code reviews and automated testing.

Skills

Team leadership

Agile/Scrum

Cloud architecture

Software design

Communication

Education

Bachelor's degree in CS or related field

Tools

Python

TypeScript

Cloud platforms (AWS/Azure)

CI/CD

Job description

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

You will lead a software engineering team building agentic artificial intelligence platforms that improve the enterprise software development lifecycle. You will guide the delivery of coding agents, developer harnesses, reusable libraries, Model Context Protocol integrations and automated workflows. In addition to platform development, you will lead engineers who partner directly with internal FIS engineering and implementation teams to accelerate adoption, deployment and operational success. You will balance people leadership, technical direction and operational execution while partnering with engineering, product, implementation and client-facing teams.

What You Will Be Doing

• Lead, coach and develop software engineers across multiple career levels and technical disciplines.
• Establish team priorities, delivery plans and success measures aligned with enterprise technology objectives.
• Guide the architecture of scalable agentic workflows, coding harnesses, reusable libraries and developer platforms.
• Oversee solutions developed primarily with Python, TypeScript, cloud technologies and Model Context Protocol integrations.
• Ensure coding agents and automated workflows meet security, quality, reliability and maintainability standards.
• Foster disciplined engineering practices, including design reviews, code reviews, automated testing and production readiness.
• Allocate team capacity across platform development, implementation support, technical consultation and continuous improvement.
• Lead engineers who partner directly with FIS product, engineering and implementation teams to solve complex technical challenges and accelerate solution deployment.
• Partner with stakeholders to translate engineering and client needs into clear technical priorities and delivery plans.
• Monitor delivery risks, dependencies, operational performance and resource needs across concurrent initiatives.
• Build an inclusive, collaborative culture that supports learning, accountability, innovation and engineering excellence.

What You Will Need:

• Demonstrated experience leading or mentoring software engineers within an agile product or platform environment.
• Strong software engineering knowledge across architecture, development, testing, integration and production support.
• Proficiency with Python, TypeScript or comparable languages used to build modern software platforms.
• Experience delivering developer tools, automation frameworks, reusable libraries, workflow systems or integration platforms.
• Knowledge of cloud architecture, application programming interfaces, distributed systems and software reliability practices.
• Ability to manage complex priorities, delivery dependencies and resource allocation across multiple initiatives.
• Strong stakeholder communication skills, including technical planning, expectation management and issue resolution.
• Degree in computer science, engineering or a related field, or equivalent practical experience.

Added Bonus if You Have:

• Experience leading teams building agentic artificial intelligence applications, coding agents or developer productivity platforms.
• Knowledge of Claude Code, GitHub Copilot, OpenCode or comparable artificial intelligence coding environments.
• Experience developing Model Context Protocol servers, tools, integrations or governance standards.
• Familiarity with artificial intelligence evaluation, observability, security, safety and responsible use practices.
• Experience supporting client implementations, technical discovery, solution delivery or complex troubleshooting.
• Experience managing vendor relationships, project budgets or defined technology investment plans.

What We Offer you

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undertake a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

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