Software Engineer III - ServiceNow

JPMorgan Chase & Co.; Plano (TX); Vor Ort; USD 110.000 - 160.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. is seeking a Software Engineer to design scalable ServiceNow solutions in Plano, TX. You will develop maintainable code using JavaScript and Angular within ServiceNow patterns, build reusable components, and ensure upgrade-safe implementations.

Responsibilities include automated testing, agile delivery, API integrations, root-cause analysis, and contributing to operational readiness. You will guide peers through code reviews and foster strong engineering practices in a

Qualifikationen

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Hands-on experience implementing solutions on the ServiceNow platform.
• Strong JavaScript proficiency.
• Practical experience with Angular/AngularJS patterns relevant to ServiceNow UI development.

Aufgaben

• Design scalable ServiceNow solutions aligned to firmwide frameworks, engineering standards, and platform best practices.
• Develop high-quality, maintainable solutions using ServiceNow development patterns (JavaScript; Angular/AngularJS where applicable).
• Build modular, reusable components/configurations with upgrade-safe patterns and maintainability.
• Create and maintain automated tests and perform manual validation to support reliable releases.
• Deliver iterative enhancements using agile methods, balancing speed with operational excellence.
• Partner with product and business analysis to refine requirements, define scope, and contribute to estimates and delivery plans.
• Integrate ServiceNow with upstream/downstream systems using APIs, events, and scalable data patterns.
• Troubleshoot complex issues, perform root-cause analysis, and implement durable fixes.
• Contribute to operational readiness (runbooks, monitoring considerations, release checklists) to improve service reliability.
• Leverage enterprise-authorized AI-assisted development tools to accelerate delivery while validating outputs via review, testing, and secure coding standards.
• Mentor engineers through code reviews, pairing, and practical feedback; strengthen team agile practices and engineering workflows.

Kenntnisse

ServiceNow

JavaScript

Angular

Agile

APIs

AI-assisted development

Code reviews

Ausbildung

Software engineering certification

Tools

ServiceNow platform

CI/CD

REST/SOAP

Jobbeschreibung

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

Job Responsibilities

• Design scalable ServiceNow solutions aligned to firmwide frameworks, engineering standards, and platform best practices.
• Develop high-quality, maintainable solutions using ServiceNow development patterns (JavaScript; Angular/AngularJS where applicable).
• Build modular, reusable components/configurations with a focus on upgrade-safe patterns and maintainability.
• Create and maintain automated tests and perform manual validation to support reliable releases.
• Deliver iterative enhancements using agile methods, balancing speed with operational excellence.
• Partner with product and business analysis to refine requirements, define scope, and contribute to estimates and delivery plans.
• Integrate ServiceNow with upstream/downstream systems using APIs, events, and scalable data patterns.
• Troubleshoot complex issues, perform root-cause analysis, and implement durable fixes.
• Contribute to operational readiness (runbooks, monitoring considerations, release checklists) to improve service reliability.
• Leverage enterprise-authorized AI-assisted development tools to accelerate delivery (e.g., refactoring, test creation, documentation) while validating outputs via review, testing, and secure coding standards.
• Mentor engineers through code reviews, pairing, and practical feedback; strengthen team agile practices and engineering workflows.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on experience implementing solutions on the ServiceNow platform.
• Strong JavaScript proficiency.
• Practical experience with Angular/AngularJS patterns relevant to ServiceNow UI development.
• Ability to design and build self-contained, reusable, and testable modules/components.
• Working knowledge of ServiceNow development constructs and lifecycle (e.g., scripting, configuration vs customization decisions, upgrade considerations).
• Experience across the SDLC (plan, build, test, release, operate) in an agile environment.
• Solid understanding of application, data, and infrastructure architecture and cross-system design patterns.
• Experience building and/or supporting integrations using APIs (e.g., REST/SOAP) and related authentication/error-handling patterns.
• Hands-on experience using enterprise-authorized AI-assisted development tools within the work environment, with demonstrated ability to validate outputs for correctness, performance, and security.
• Understanding of responsible AI use (data sensitivity, secure handling of inputs/outputs, resiliency/security expectations) and strong communication/teamwork skills.

Preferred qualifications, capabilities, and skills

• ServiceNow certifications: CSA, CAD, CIS-ITSM (and/or additional certs such as ITOM, CMDB, SecOps, Performance Analytics).
• Experience building and operating integrations at scale (webhooks, event-driven patterns).
• Familiarity with CI/CD and release management for platform-based delivery.
• Experience with automated testing strategies and test tooling in enterprise environments.
• Experience with observability, performance tuning, and production readiness practices.
• Exposure to cloud platforms and modern infrastructure practices (AWS/Azure concepts, SRE principles).
• Experience delivering in large, regulated, or security-sensitive environments with strong controls/change rigor.