Software Engineer, CX & AI-Driven Experience

Amazon Inc.; Seattle (WA); On-site; USD 144,000 - 194,000; Full time

Job summary

Amazon.com Services LLC is seeking a Software Development Engineer for the Customer Experience and Business Trends team in Seattle. You will design, develop, test, and deploy systems measuring customer CX with ML and computer vision, mentoring engineers, and shaping the team's roadmap.

You will drive architecture, best practices, and expand automation with AWS IoT and GenAI, exposing analytics as self-service across devices worldwide.

Qualifications

• 3+ years of professional software development experience.
• 2+ years in design or architecture of scalable systems.
• 1+ years building large-scale, multi-tier, distributed software.
• Bachelor's degree in CS, Engineering, Mathematics, or related field.
• Experience programming in at least one language listed above.

Responsibilities

• Lead the design, development, and maintenance of scalable systems.
• Collaborate with stakeholders to align technical direction and meet evolving needs.
• Grow and mentor junior engineers and enforce engineering best practices.
• Drive architecture, automation, and innovation across CX tooling.

Skills

C#

C++

Java

Perl

OO design

Software development

System design

Education

Bachelor's degree in CS/Engineering/Math or related field

Job description

Amazon.com Services LLC is seeking a Software Development Engineer for the Customer Experience and Business Trends team in Seattle. You will design, develop, test, and deploy systems measuring customer CX with ML and computer vision, mentoring engineers, and shaping the team's roadmap.

You will drive architecture, best practices, and expand automation with AWS IoT and GenAI, exposing analytics as self-service across devices worldwide.