Senior PM, Technical — AI & CX Innovator

Amazon Inc.; Seattle (WA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

RSUs

Comprehensive benefits

Job summary

Amazon seeks a Sr. Product Manager - Technical for the Customer Experience and Business Trends (CXBT) team in Seattle.

You will influence AWS product directions through a customer-experience lens and partner with AWS leadership to identify opportunities where CX improvements drive value. You will craft narratives and roadmaps, collaborate across engineering and science teams, and deliver actionable insights on AI services and AI hardware to senior leaders, with a focus on customer workflows and

Qualifications

• Bachelor's degree required.
• Experience delivering product features and tradeoffs.
• Experience contributing to engineering discussions on tech decisions and strategy.
• Experience representing critical customers and stakeholders in executive prioritization.

Responsibilities

• Design and guide evaluation workflows for CX and AWS product experiences.
• Collaborate with engineering and science teams to evaluate AWS services performance.
• Develop roadmaps by synthesizing product plans, customer needs, and industry trends.
• Own evaluation lifecycle and present findings to AWS leadership with clear narratives.

Skills

Bachelor's degree

Feature delivery

Engineering discussions

Executive prioritization

Education

Bachelor's degree

Job description

Amazon seeks a Sr. Product Manager - Technical for the Customer Experience and Business Trends (CXBT) team in Seattle.

You will influence AWS product directions through a customer-experience lens and partner with AWS leadership to identify opportunities where CX improvements drive value. You will craft narratives and roadmaps, collaborate across engineering and science teams, and deliver actionable insights on AI services and AI hardware to senior leaders, with a focus on customer workflows and