Softlines Dept Lead — Coaching & Customer Sales

Meijer; Machesney Park (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Job summary

Meijer invites you to join a family-oriented retailer known for leadership development and community involvement. As a store leader, you will oversee day-to-day operations, mentor team members, and drive customer-focused strategies to boost service and sales in a fast-paced environment.

The role emphasizes staffing, leadership, and accountability for store performance. Meijer offers competitive pay, comprehensive benefits, and growth opportunities across six states.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Ability to lead and mentor staff.
• Strong communication and customer service skills.
• Ability to analyze sales data and make informed decisions.

Responsibilities

• Provide courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to meet store needs.
• Support succession planning and development of team members.
• Document disciplinary actions and assist with performance decisions.
• Manage P&L, sales, and shrink for the department.
• Model exceptional, fast, and friendly customer service.
• Promote the Meijer Friendly Initiative in team meetings.
• Mentor team to meet sales goals and maintain Meijer standards.
• Ensure thorough training and safe, reliable operations.
• Spend majority of time in-store communicating with customers and team members.
• Promote a safe work environment and maintain attendance discipline.
• Perform other duties as assigned.

Skills

Retail leadership

Staffing & hiring

Customer service

Communication

Conflict resolution

Budget & P&L awareness

Education

High school diploma or equivalent

Job description

Meijer invites you to join a family-oriented retailer known for leadership development and community involvement. As a store leader, you will oversee day-to-day operations, mentor team members, and drive customer-focused strategies to boost service and sales in a fast-paced environment.

The role emphasizes staffing, leadership, and accountability for store performance. Meijer offers competitive pay, comprehensive benefits, and growth opportunities across six states.