Softline Processor - Retail Sorting & Customer Service

Goodwill of the Finger Lakes; City of Rochester (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Goodwill of the Finger Lakes seeks a Softline Processor for the Henrietta location. The role is full-time (37.5 hours) and involves sorting, tagging, and labeling softline apparel in line with standard operating procedures while delivering excellent customer service.

The position supports a clean, safe work environment, with potential for cross-training and additional duties. Availability nights, weekends, and holidays is required.

Qualifications

• Ability to read and understand documents such as time cards and policy manuals.
• Ability to complete daily production reports.
• Ability to speak effectively and communicate clearly to team members and customers.

Responsibilities

• Sort, tag, and label softline products according to SOPs.
• Provide friendly customer service and maintain store cleanliness.
• Assist in meeting store sales and production goals during each two-week production period.

Skills

Customer service

Quality awareness

Teamwork

Flexibility

Communication

Education

High school diploma or GED

Job description

Goodwill of the Finger Lakes seeks a Softline Processor for the Henrietta location. The role is full-time (37.5 hours) and involves sorting, tagging, and labeling softline apparel in line with standard operating procedures while delivering excellent customer service.

The position supports a clean, safe work environment, with potential for cross-training and additional duties. Availability nights, weekends, and holidays is required.