Apparel Donation Processor & Merchandiser

Goodwill of the Finger Lakes; Town of Ithaca (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill of the Finger Lakes is seeking a Softline Processor to prepare donated apparel, shoes, and accessories for our retail stores. You will sort items, tag and label merchandise, and help maintain a welcoming shopping environment while supporting community programs.

The role emphasizes meeting daily production goals, teamwork, and ongoing product knowledge in fashion and textiles within a store setting.

Qualifications

• High school diploma or GED preferred.

Responsibilities

• Sort and assess softline items according to quality and brand standards.
• Hang, tag, and label merchandise using pricing systems.
• Build and demonstrate knowledge of apparel brands, trends, and softline merchandise.
• Meet daily and bi-weekly production goals by efficiently processing donated items.
• Maintain a friendly, welcoming attitude with customers and team members.
• Greet customers warmly and address concerns in line with retail policies.
• Act as a positive, supportive team member by sharing ideas and concerns with coworkers and leadership.
• Maintain clean, stocked, and well-organized workstations; request supplies as needed.
• Help keep the store interior and exterior clean, safe, and organized.
• Perform additional duties and cross-train in other areas as assigned.

Education

High school diploma or GED

Job description

Goodwill of the Finger Lakes is seeking a Softline Processor to prepare donated apparel, shoes, and accessories for our retail stores. You will sort items, tag and label merchandise, and help maintain a welcoming shopping environment while supporting community programs.

The role emphasizes meeting daily production goals, teamwork, and ongoing product knowledge in fashion and textiles within a store setting.