Softline Processing & Retail Customer Champion

Goodwill of the Finger Lakes; Town of Ithaca (NY); On-site; USD 48,000 - 89,000; Full time

Job summary

The Softline Processor at Goodwill of the Finger Lakes is responsible for sorting, hanging, tagging, and labeling softline products while delivering excellent customer service. The role requires maintaining a clean, safe store environment and may be cross-trained for additional duties.

Qualifications include a high school diploma or GED (preferred) and prior retail experience. Must work nights, weekends, and holidays, with a strong emphasis on teamwork and adherence to company policies.

Qualifications

• High school diploma or GED preferred.
• Previous retail experience preferred.
• Ability to read and understand documents such as time cards and policy manuals.

Responsibilities

• Sort, hang, tag, and label softline products according to standards.
• Provide excellent customer service and maintain a clean, safe work environment.
• Possibly cross-trained and perform additional duties as assigned by supervisor.
• Maintain stocked and prepared work stations; request supplies as needed.
• Assist in achieving in-store sales targets during production periods.

Skills

Customer service

Teamwork

Communication

Night/Weekend availability

Education

High school diploma or GED

Job description

The Softline Processor at Goodwill of the Finger Lakes is responsible for sorting, hanging, tagging, and labeling softline products while delivering excellent customer service. The role requires maintaining a clean, safe store environment and may be cross-trained for additional duties.

Qualifications include a high school diploma or GED (preferred) and prior retail experience. Must work nights, weekends, and holidays, with a strong emphasis on teamwork and adherence to company policies.