Softline Product Specialist & Customer Service

Goodwill of the Finger Lakes; Macedon (NY); On-site; USD 27,000 - 36,000; Full time

Job summary

Goodwill of the Finger Lakes is seeking a Softline Processor to sort, tag, and label softline items while delivering excellent customer service. You will maintain clean, organized workstations and may be cross-trained for additional duties, contributing to a positive store environment and sales goals.

The role requires the ability to work nights, weekends, and holidays, with a high school diploma or GED preferred and prior retail experience preferred.

Qualifications

• Read and understand time cards and policy manuals.
• Complete daily production reports.
• Speak effectively and communicate clearly to team members and customers.

Responsibilities

• Sort softline products based on quality standards.
• Tag and label products per production system.
• Provide excellent customer service.
• Maintain a clean, neat, and safe work environment.
• Cross-train and perform additional duties as assigned.

Skills

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

Goodwill of the Finger Lakes is seeking a Softline Processor to sort, tag, and label softline items while delivering excellent customer service. You will maintain clean, organized workstations and may be cross-trained for additional duties, contributing to a positive store environment and sales goals.

The role requires the ability to work nights, weekends, and holidays, with a high school diploma or GED preferred and prior retail experience preferred.