Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Fully Paid Relocation

Health Insurance

Fully Paid Training

Monthly Performance Bonus

Career progression

Job summary

Mercier Consultancy Group is seeking a Norwegian-speaking Fitbit Products Support Specialist to join their team in Sofia, Bulgaria. The role requires fluency in Norwegian and English, strong technical aptitude, and a passion for fitness and health technology.

A valid EU passport is mandatory, and relocation is fully supported. You'll help Norwegian users troubleshoot connectivity and app integration, deliver empathetic support, and stay current with the latest in wearable tech.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Excellent communication skills in Norwegian and English.
• Strong problem-solving skills and a technical aptitude for smart devices.
• Willingness to relocate to Sofia, Bulgaria.
• Valid EU passport is mandatory.

Responsibilities

• Provide world-class customer support to Norwegian-speaking Fitbit users.
• Troubleshoot connectivity, app synchronization, and hardware issues.
• Guide users in integrating the Fitbit app with health goals.
• Maintain high customer satisfaction with accurate, empathetic solutions.
• Identify trends and relay insights to product teams.
• Stay updated on fitness tech developments to offer expert guidance.

Skills

Norwegian language

Communication skills

Problem solving

Technical aptitude

Relocation readiness

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast who wants to combine their passion for the wellness industry with a high-impact support role in a vibrant European capital, specifically seeking out the best Norwegian-speaking jobs in the region.

Key Responsibilities

• Provide world-class customer support to Norwegian-speaking users regarding their Fitbit wearable devices.
• Troubleshoot technical connectivity, software synchronization, and hardware issues to help users stay active in the fitness and wellness industry.
• Guide users through the integration of the Fitbit app with health-tracking and fitness goals.
• Maintain high levels of customer satisfaction by delivering accurate, empathetic, and efficient solutions.
• Identify and evolve complex technical trends to the relevant product departments to improve the overall user experience.
• Stay up-to-date with the latest developments in the fitness technology sector to provide expert-level guidance.
• Contribute to a positive, health-conscious office culture while fulfilling the requirements of this Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria.
• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• A genuine passion for fitness, wellness, and consumer health technology.
• Strong problem-solving skills and a technical aptitude for smart devices.
• Excellent communication skills, both in Norwegian and English.
• Eagerness to relocate to Sofia for this premier opportunity among the most attractive Norwegian-speaking jobs in Europe.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• An opportunity to build your career in one of the leading fitness and wellness companies globally.
• Professional development and career progression within Mercier Consultancy Group.

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm and modern urban convenience, making it an excellent destination for your next career move. Bulgaria is known for its beautiful mountainous landscapes, welcoming local culture, and a surprisingly mild, enjoyable climate that supports an active lifestyle. When searching for jobs in Bulgaria, you will find that the country provides an outstanding balance of professional growth and a high quality of life.

Our candidates enjoy a low cost of living in Bulgaria, paired with vibrant international social hubs and a booming culinary scene. Relocating to Bulgaria through Mercier Consultancy Group is a seamless experience, ensuring you can focus on your professional journey while enjoying everything this exciting country has to offer. Join our team today and see why so many professionals are choosing to pursue their careers in Bulgaria.