Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training on Fitbit products

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

Attractive Monthly Performance Bonus

Inclusive office culture and职业发展机会

And Much More...

Job summary

Mercier Consultancy Group in Sofia is seeking a Norwegian-speaking Fitbit Products Support Specialist to deliver high-quality technical support for wearable devices and wellness apps.

You will handle inquiries via phone, email, and live chat, troubleshoot devices, and collaborate with cross-functional teams while maintaining thorough CRM records. The role includes training on Fitbit ecosystems and a competitive monthly salary with a relocation package to Bulgaria.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Bulgaria.
• A keen interest in the Fitness & Wellness industry and wearable technology trends.
• Excellent communication skills and a passion for helping others achieve their wellness goals.
• Previous experience in customer service or technical support is considered a strong asset.
• Ability to thrive in an international team environment here in Bulgaria.

Responsibilities

• Provide expert, high-quality technical support for users of Fitbit products in the Norwegian language.
• Assist customers with troubleshooting and optimizing their fitness tracking devices and wellness applications.
• Promote the core values of the Fitness & Wellness industry by educating users on healthy habits and device integration.
• Manage incoming inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
• Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
• Maintain detailed documentation of user interactions and reported issues within our CRM systems.
• Contribute to the success of one of the most sought-after Norwegian-speaking jobs in the region.

Job description

at Mercier Consultancy Group

Norwegian Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our boutique approach, ensuring every candidate finds a role that elevates their career while contributing to the excellence of our global partners.

Job Overview

We are currently looking for a motivated professional to join our team in Sofia for the Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a unique opportunity to combine your passion for the Fitness & Wellness industry with your linguistic expertise, providing high-level support for innovative wearable technology products.

Key Responsibilities

• Provide expert, high-quality technical support for users of Fitbit products in the Norwegian language.
• Assist customers with troubleshooting and optimizing their fitness tracking devices and wellness applications.
• Promote the core values of the Fitness & Wellness industry by educating users on healthy habits and device integration.
• Manage incoming inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
• Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
• Maintain detailed documentation of user interactions and reported issues within our CRM systems.
• Contribute to the success of one of the most sought-after Norwegian-speaking jobs in the region.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport or right to work in Bulgaria.
• A keen interest in the Fitness & Wellness industry and wearable technology trends.
• Excellent communication skills and a passion for helping others achieve their wellness goals.
• Previous experience in customer service or technical support is considered a strong asset.
• Ability to thrive in an international team environment here in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on Fitbit products and wellness ecosystems
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new life in Bulgaria.
• Attractive Monthly Performance Bonus structure.
• An inclusive office culture and professional development opportunities within the thriving market of jobs in Bulgaria.
• And Much More...

Life in Bulgaria

Living in Bulgaria offers an incredible quality of life, characterized by a perfect blend of rich history, vibrant modern culture, and stunning natural landscapes. As one of the most dynamic hubs for international talent, Bulgaria provides a welcoming atmosphere for expats, featuring a mild climate, a thriving social scene, and some of the best coffee culture in Europe.

Relocating to Bulgaria is an adventure that combines affordability with luxury. With a burgeoning tech scene and diverse culinary experiences, professionals choosing from Norwegian-speaking jobs in this region enjoy a high standard of living. When you secure a Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria, you are stepping into a country that truly offers something for everyone, from mountain retreats to bustling urban centers.