Social Services Coordinator

Mohr Talent; Miami (FL); Hybrid; USD 15,000 - 25,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Mohr Talent in Miami, FL is hiring a Social Services Coordinator to assist older adults and families in finding programs and services. You will speak with clients by phone, assess needs, prioritize requests, and connect them with community resources.

You will document calls and referrals, follow procedures, and provide department support in a hybrid work environment. Bachelor’s degree and 2+ years’ experience are required; English/Spanish bilingualism is a must.

Qualifications

• Bachelor's degree required
• 2+ years of experience in social work or related field
• Bilingual English/Spanish required
• Strong communication and interpersonal skills
• Comfortable with older adults and families
• Proficient in MS Word and Excel
• Typing 45+ WPM
• Compassionate, patient, professional communication
• Detail-oriented and organized

Responsibilities

• Speak with older adults and family members by phone
• Ask questions to understand needs and circumstances
• Screen and prioritize requests based on urgency
• Provide information about available programs and services
• Connect clients with community resources
• Document calls, referrals, and client information accurately
• Follow procedures and maintain timely follow-up
• Provide general support to the department

Skills

Social work exp

Communication skills

Interpersonal skills

MS Word

Excel

Typing 45+ WPM

Bilingual EN/ES

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

We are seeking a Social Services Coordinator to help older adults and their families find the programs and services they need.

In this role, you will speak with clients and family members, understand their needs, screen and prioritize requests, and connect them with appropriate community resources. You will also document client information and follow up on referrals.

What You'll Do

• Speak with older adults and family members by phone
• Ask questions to understand their needs and circumstances
• Screen and prioritize requests based on urgency
• Provide information about available programs and services
• Connect clients with appropriate community resources
• Document calls, referrals, and client information accurately
• Follow established procedures and maintain timely follow-up
• Provide general support to the department as needed

What We're Looking For

• 2+ years of experience in social work, human services, or a related field
• Strong communication and interpersonal skills
• Comfortable working with older adults and their families
• Strong computer skills, including Microsoft Word and Excel
• Typing speed of 45+ WPM
• Compassionate, patient, and professional communication style
• Strong attention to detail and organization

Why Consider This Opportunity?

• Hybrid work environment
• Mission-focused work supporting older adults in the community
• Opportunity to grow your experience in social services
• Supportive and collaborative team environment
• Potential for long-term growth

Social Services Coordinator

Miami, FL | Hybrid | $18/hour

We are seeking a Social Services Coordinator to help older adults and their families find the programs and services they need.

In this role, you will speak with clients and family members, understand their needs, screen and prioritize requests, and connect them with appropriate community resources. You will also document client information and follow up on referrals.

What You'll Do

• Speak with older adults and family members by phone
• Ask questions to understand their needs and circumstances
• Screen and prioritize requests based on urgency
• Provide information about available programs and services
• Connect clients with appropriate community resources
• Document calls, referrals, and client information accurately
• Follow established procedures and maintain timely follow-up
• Provide general support to the department as needed

What We're Looking For

• Bachelor's degree required
• 2+ years of experience in social work, human services, or a related field
• Bilingual English/Spanish required
• Strong communication and interpersonal skills
• Comfortable working with older adults and their families
• Strong computer skills, including Microsoft Word and Excel
• Typing speed of 45+ WPM
• Compassionate, patient, and professional communication style
• Strong attention to detail and organization

Why Consider This Opportunity?

• Hybrid work environment
• Mission-focused work supporting older adults in the community
• Opportunity to grow your experience in social services
• Supportive and collaborative team environment
• Potential for long-term growth

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]

Location: Miami, Florida