Social Service Office Assistant

The Salvation Army USA Eastern Territory; Montclair (NJ); On-site; USD 21,025 - 29,945; Part time

Job summary

A non-profit organization is seeking a part-time Social Service Office Assistant in Montclair, NJ. This entry-level position involves performing receptionist duties, assisting case managers, and maintaining office organization. Candidates are expected to have a High School Diploma or equivalent, prior administrative experience, and strong communication skills. Bilingual ability in English and Spanish is preferred. Join us to help those in need while upholding our organization's mission.

Qualifications

• High School Diploma or equivalent is required.
• Prior administrative experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Perform receptionist duties including answering phones and welcoming visitors.
• Assist Case Managers with data collection regarding client interviews.
• Maintain office inventories and filing systems.

Skills

Bilingual English/Spanish

Strong communication skills

Organizational skills

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

Job description

Join to apply for the Social Service Office Assistant role at The Salvation Army USA Eastern Territory.

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The Salvation Army USA Eastern Territory provided pay range

This range is provided by The Salvation Army USA Eastern Territory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.50/hr - $18.50/hr

The Social Service Office Assistant will be primarily responsible for the effective and efficient administration of the social services office at the Montclair Citadel Corps.

Responsibilities

• Perform receptionist duties in the social services office, including but not limited to answering phones, redirecting calls, taking messages, and welcoming visitors/clients to the office.
• Conduct Pre‑Screenings of potential consumers for shelter and prevention services.
• Assist Case Managers with client interviews as needed and collection of data required to complete their case files.
• Coordinate schedule for social work support with volunteer reception staffing.
• Assist with organizing and maintaining office inventories.
• Assist Business Administrator & Corps Officers with special event planning and execution.
• Maintain a filing system for social services and the business office.
• Assist with calendar maintenance and management.
• Monitor and maintain the general condition of the social service lobby and reception area.
• Assist in the upkeep of website and social media as needed.
• Receive and manage correspondence for staff and clients.
• Relate professionally to colleagues, the public, and all current and prospective clients.
• Uphold the standards and principles of The Salvation Army’s mission and ministry.
• Other duties as assigned that fall in the range and scope of this position, as assigned by supervisor.

Qualifications

• High School Diploma or equivalent required.
• Prior administrative experience preferred.
• Related experience in a social service environment preferred.
• Bilingual English/Spanish preferred.
• Warm personality with strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work well under limited supervision.
• Proficiency in Microsoft Office programs, including but not limited to Teams, Word, Excel, & Outlook.
• Must demonstrate sensitivity to the needs of the people we serve.
• Must understand and support the mission of The Salvation Army.

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Administrative
• Industries: Non‑profit Organizations

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