Social Community Manager — Hybrid, Growth & Impact

Content Creators; Austin (TX); Hybrid; USD 52.000 - 64.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Free meals and snacks

Professional development budget

Company offsites & team-building

Zusammenfassung

Manychat is seeking a Social Community Manager in Austin. You will be the human voice of Manychat on social, answering questions, building relationships, and helping the team grow engagement across platforms like Instagram, Messenger, WhatsApp, and TikTok. This is an early-career role with three days in the office.

You’ll learn the product quickly, stay curious about audiences, and develop oversight across channels as you grow into more responsibilities.

Qualifikationen

• Calm, respectful tone when replying to people.
• Clear writing that sounds like a real person.
• Good feel for how people use social platforms.
• Eagerness to learn Manychat and our product.
• Good organization to manage several channels.

Aufgaben

• Post and engage with content on Manychat's social channels and grow into posting for the team.
• Talk with our community by replying to comments and DMs and build relationships.
• Answer platform questions and escalate where needed.
• Listen to social conversations to gauge sentiment and trends.
• Flag negative sentiment to the brand health team quickly.
• Support podcast distribution and repost content where Manychat isn't posting yet.
• Share learnings with head of social and wider team, incl. analytics.
• Grow into more by managing the content calendar and contributing ideas.

Kenntnisse

Social media

Community management

Communication

Analytics

Jobbeschreibung

Manychat is seeking a Social Community Manager in Austin. You will be the human voice of Manychat on social, answering questions, building relationships, and helping the team grow engagement across platforms like Instagram, Messenger, WhatsApp, and TikTok. This is an early-career role with three days in the office.

You’ll learn the product quickly, stay curious about audiences, and develop oversight across channels as you grow into more responsibilities.