Social Community Manager for Fast-Growth Brands

WITHIN; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Unlimited vacation policy

Monthly phone/internet and food stiped

Health insurance coverage

Freelance - Permanent Full-time in off

Job summary

WITHIN is seeking a hands-on social community manager to live in our brands' social channels—Instagram, TikTok, Facebook, and YouTube—managing comments, DMs, and community sentiment daily. You'll work across consumer brands including a workwear and spirits brands, performing proactive engagement, monitoring trends, and feeding monthly sentiment reports.

Requirements include 2+ years in consumer-brand community management, flawless English, and experience with Sprout Social and TalkWalker; AI

Qualifications

• 2+ years of hands-on community management for consumer brands.
• Daily fluency in Instagram and TikTok culture; X experience is a plus.
• Experience with Sprout Social and social listening tools such as TalkWalker.

Responsibilities

• Run inbox sweeps across Facebook, Instagram, YouTube and TikTok.
• Reply in brand voices by priority: purchase intent, then questions.
• Log product requests and sentiment; feed monthly reports.
• Use AI to speed replies and triage, with documented workflows.
• Follow brand response matrix and stay within scope.

Skills

Hands-on community management

Fluent English

Agency experience

Social listening mindset

AI-enabled workflow

Tools

Sprout Social

TalkWalker

AI tools (daily work)

Job description

WITHIN is seeking a hands-on social community manager to live in our brands' social channels—Instagram, TikTok, Facebook, and YouTube—managing comments, DMs, and community sentiment daily. You'll work across consumer brands including a workwear and spirits brands, performing proactive engagement, monitoring trends, and feeding monthly sentiment reports.

Requirements include 2+ years in consumer-brand community management, flawless English, and experience with Sprout Social and TalkWalker; AI