SOC Shift Lead - 24/7 Security Monitoring

GardaWorld; Richardson (TX); On-site; USD 30,000 - 41,000; Full time

Job summary

GardaWorld is seeking a SOC Shift Lead to manage and monitor transportation logistics across the United States from the Garda Security Operations Center. The role emphasizes leadership during a 24/7 operation, use of Samsara for real-time oversight, and proactive incident management.

You will guide SOC Analysts, ensure compliance with SOPs, and support continuous improvement in security and operational processes. High School Diploma required; 1–2+ years SOC experience preferred.

Qualifications

• 1–2+ years in a Security Operations Center or related logistics monitoring role.
• Experience with telematics systems, preferably Samsara.
• Strong analytical mindset for risk pattern identification.
• Excellent communication to coordinate with field teams and leadership.
• Capable of operating in a fast-paced, real-time environment.
• Proficient with Excel and O365 for data reporting.

Responsibilities

• Oversee Samsara platform during assigned shifts in a 24/7 SOC.
• Monitor transportation logistics for safe and secure movement of assets.
• Review, investigate, and respond to real-time alerts and incidents.
• Escalate critical incidents to leadership per procedures.
• Coordinate emergency response for crashes, route deviations, and threats.
• Ensure accurate documentation of incidents in the management system.
• Provide guidance and coaching to SOC Analysts during shifts.
• Complete shift turnover with detailed pass-downs of active incidents.
• Identify opportunities to reduce operational risk and improve processes.

Skills

SOC experience

Communication skills

Analytical mindset

Fast-paced environment

Organizational skills

Excel

O365

Data reporting tools

Logistics security

Education

High School Diploma

Bachelor’s degree or equivalent experience

Tools

Samsara telematics

Fleet management platforms

Job description

GardaWorld is seeking a SOC Shift Lead to manage and monitor transportation logistics across the United States from the Garda Security Operations Center. The role emphasizes leadership during a 24/7 operation, use of Samsara for real-time oversight, and proactive incident management.

You will guide SOC Analysts, ensure compliance with SOPs, and support continuous improvement in security and operational processes. High School Diploma required; 1–2+ years SOC experience preferred.